Customer Support Specialist

hace 2 días

Barcelona, Barcelona, España Blu Selection A tiempo completo
About the Role

We are seeking a highly skilled and motivated Customer Support Specialist to join our team in Barcelona. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients, ensuring their satisfaction and loyalty.

Key Responsibilities
  • Support customers with inquiries related to telecom services, focusing on technical questions
  • Maintain and update customers' accounts
  • Ensure high-quality service and customers' satisfaction
  • Deal with sensitive data
Requirements
  • A native level of Dutch and a good level of English
  • Interest in technical support and troubleshooting
  • Attentive listener, comfortable and skillful at communicating with people
  • Energetic, innovative, and working proactively at a fast pace
  • Ability to handle sensitive data reliably
About the Company

Our company is a Belgian Business Process Outsourcing company, well-known for providing quality service in customer experience and business consultancy for our clients. We are a proud people company, constantly adapting to maintain a safe work environment for our employees.

Living in Barcelona

Barcelona is a unique experience of an international and diverse culture. The city is surrounded by both coastal towns and mountains, offering a beautiful beach city with a relaxed lifestyle. The city is also a dynamic and active urban life, with exciting opportunities for innovation and entrepreneurship.

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