Dutch Customer Support Specialist

hace 12 horas


Barcelona, Barcelona, España Umbrella Functional Consulting & Support Team A tiempo completo
About the Job

We are seeking a highly skilled and customer-focused individual to join our team as a Dutch Customer Support Specialist in the Igaming Industry. As a key member of our support team, you will be responsible for providing exceptional customer service to our Dutch-speaking clients.

Key Responsibilities
  • Support Dutch customers with inquiries regarding games, account information, and general questions
  • Stay up-to-date on games, rules, and regulations, as well as our internal knowledge base
  • Provide support to customers via chat and phone (rarely)
Requirements
  • Fluency in Dutch and English
  • No prior experience is necessary, but experience in customer care is a plus
  • Ability to work rotating shifts
What We Offer
  • Competitive salary package
  • Extra salary for evening and night shifts
  • Paid training
  • Relocation support after the trial period
  • Lunch/dinner every Friday
  • Beach days, boat days, kayak, etc
  • Full health insurance
  • Nice working environment and large terrace in Barcelona


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