Technical Support Specialist

hace 4 días


Barcelona, Barcelona, España NewCo Communications A tiempo completo

{"h1": "Technical Support Specialist - French, Dutch, or German", "p": "We are seeking a highly skilled Technical Support Specialist to join our team in BARCELONA. As a Technical Support Specialist, you will be responsible for providing technical support to our customers in French, Dutch, or German. You will be the first point of contact for our customers and will be responsible for resolving their technical issues in a timely and professional manner.", "h2": "Responsibilities", "ul": ["Handle first line inbound technical support requests by phone, email, and tickets (B2B)", "Assist new customers with technical setup of their account", "Troubleshoot and investigate technical issues", "Ensure continuity of the merchant business by responding quickly and correctly", "Provide additional product information", "Maintain a strong customer relationship"]}



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