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Customer Support Representative
hace 2 meses
About the Job
We are seeking a highly motivated and customer-focused individual to join our Umbrella Functional Consulting & Support Team as a Customer Support Representative - Dutch Speaking. As a key member of our team, you will be responsible for providing exceptional support to our Dutch customers in the igaming industry.
Key Responsibilities
- Support Dutch customers with inquiries related to games, account information, and general questions
- Stay up-to-date on games, rules, and regulations, as well as our company's internal knowledge base
- Provide support to customers via chat and phone (rarely)
Requirements
- Fluency in Dutch and English
- No prior experience is necessary, but experience in customer care is a plus
- Ability to work rotating shifts
What We Offer
- Competitive salary package
- Extra salary for evening and night shifts
- Paid training
- Relocation support after the trial period
- Lunch/dinner every Friday
- Full health insurance
- Nice working environment and large terrace
About Us
Our company is a leading provider of online casino services, dedicated to delivering the best possible experience to our customers. We are passionate about innovation and customer satisfaction, and we are looking for like-minded individuals to join our team.