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Cloud Renewal Executive
hace 2 meses
We are seeking a highly skilled Cloud Renewal Executive to join our team at SAP. As a key member of our Cloud Renewals Center, you will be responsible for the daily management of assigned Cloud Renewals customer accounts, including account management strategies and engagement and expansion plans to ensure profitable growth within these customers.
Key Responsibilities- Develop and implement account strategies and implementation plans for renewal customers that increase revenue retention and growth.
- Increase cloud revenues through improved renewal rates, inclusive of cross or upsell and potential restructures of the contract.
- Maintain a close working relationship with other regional business teams, such as Customer Engagement Executives and Account Teams, to support customers and corporate functions necessary to support all assigned accounts.
- Deal management and commercial negotiation of the entire opportunity life cycle for renewals, providing end-to-end renewal execution support and maintaining knowledge of commercial negotiation, renewal execution, and support on transactional steps related to renewals and replacements.
- Provide renewal forecasting support by accurately evaluating renewals 12 months in advance of expiration date, cleaning up data inconsistencies, and ensuring accurate values and contract dates and maintaining through their life cycle.
- Act as an intermediary for Deals Desk, Legal, GTM, and other internal SAP Support teams for those accounts within their portfolio.
- Fluent in English and another EMEA language.
- 2-5 years of experience in maintenance or cloud renewals, selling or delivering consulting services, managing complex customer engagements, commercial experience, including experience developing account management plans and contract negotiation, and complex account management.
- Proficiency in Microsoft Office: Excel, PowerPoint, Word, and Outlook.
SAP is a global leader in enterprise software and software-related services. Our innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. We are a cloud company with two hundred million users and more than one hundred thousand employees worldwide, and we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
Why Join UsWe believe that our culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.
