Order Management Specialist with Dutch
hace 4 semanas
About Xerox
Xerox is a leading company in office and production print technology, software, and services. We empower clients to work better, sustainably, and efficiently.
Job Purpose and Scope:
The Order Management Agent's main objective is to achieve daily, weekly, and monthly targets for their group. This involves training and deploying resources effectively through the team structure, while maintaining key relationships within XE.
Key Responsibilities:
- Manage teamwork-flow to achieve SLA and Targets
- Process Orders & Returns
- Validate Orders and Pricing
- Manage customer details
- Ensure compliance with work instructions and corporate guidelines
- Escalate issues that prevent task completion and target achievement
- Respond to and action escalations
- Provide timely and accurate reporting
- Support robotic process automation implementation and maintenance
Requirements:
- Minimum 1 year experience in a finance organization
- University-level education (desirable)
- Fluency in Dutch and English (written and verbal)
- Results-driven and team-oriented
- Ability to work independently and adapt to changing environments
- Excellent communication and attention to detail
- Self-motivated and willing to learn new skills
- Computer literacy
What We Offer:
- Full-time contract
- Competitive salary and bonus scheme
- Individual development plan with growth opportunities
- Interesting projects, such as RPA development and data reports
- Excellent work environment and social committee
- Discounted access to gyms and sports facilities
- Flexible working hours
- Generous relocation package
- Flexible salary program
- Life and accident insurance
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