Order Management Specialist with Dutch
hace 3 semanas
We are seeking a highly skilled Order Management Specialist with native or full-professional level of Dutch to join our team in Barcelona. As a key member of our team, you will be responsible for achieving daily, weekly, and monthly targets for the group by effectively training and deploying resources through the team structure.
Key Responsibilities- Manage designated team workflow to achieve Service Level Agreements (SLAs) and targets
- Input and process orders and returns
- Validate orders and pricing
- Manage relevant customer details
- Ensure compliance with work instructions and corporate guidelines, including ethical and financial rules
- Escalate issues in a timely and professional manner to prevent task completion and SLA/target achievement
- Respond and act on escalations in a timely and professional manner
- Provide timely and accurate reporting to the Team Leader, capturing performance trend metrics and actionable management information
- Support the implementation and maintenance of Robotic Process Automation (RPA)
- Native or full-professional level of Dutch
- Full professional level of English
- Minimum 1 year experience in a finance organization
- Excellent skills with Microsoft Excel
- Results/target driven
- Team player
- Ability to work on own initiative
- Adaptable to changing environment and flexible with working patterns
- Excellent communication skills
- Quality and attention to detail oriented
- Self-motivated and willing to learn new skills
- University level education (desirable)
- Full-time contract
- Competitive salary and bonus scheme
- Hybrid model
- Individual development plan with potential for growth within the company
- Opportunity to work on interesting projects, such as RPA development, data reports, and OTC process improvements
- Excellent work environment and active social committee
- Flexible working hours
- Relocation package
- Life and accident insurance
Our recruitment process includes an interview with one of our recruiters, an interview with the Hiring Manager, a practical challenge, and a final interview.
Babel Profiles S.L. is a boutique recruitment agency based in Barcelona, working with amazing brands to find the perfect candidates/employees. We are people-oriented and have a close and informal style, taking the time to get to know our candidates and recognize their skills and competencies to help them find the perfect job.
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Barcelona, Barcelona, España Babel Profiles S.L A tiempo completo{"h1": "Order Management Specialist with Dutch", "p": "Are you a detail-oriented and analytical individual with excellent communication skills? We are seeking a highly motivated Order Management Specialist to join our team in Barcelona. As a key member of our team, you will be responsible for achieving daily, weekly, and monthly targets for the group by...
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Barcelona, Barcelona, España Babel Profiles S.L A tiempo completo{"h1": "Order Management Specialist with Dutch", "p": "Are you a detail-oriented and analytical individual with excellent communication skills? We are seeking a highly motivated Order Management Specialist to join our team in Barcelona. As a key member of our team, you will be responsible for achieving daily, weekly, and monthly targets for the group by...
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