Account Strategist Agency Italy
hace 2 días
About the Role:
We are seeking an experienced Account Strategist to join our team in Italy. As an Account Strategist, you will be responsible for managing and growing client relationships, developing strategic partnerships, and driving business growth.
Key Responsibilities:
- Manage day-to-day relationships with client partners to ensure exceptional service and exceed their goals and expectations.
- Develop and implement strategic plans to drive business growth and retention.
- Lead regular client check-ins and business reviews, communicating optimizations and planned roadmaps.
- Escalate internal issues and concerns raised by clients.
- Collaborate with internal campaign management teams to ensure smooth campaign execution, goal achievement, and timely issue resolution.
- Develop and strengthen agency strategy in Italy.
- Run high-level meetings and quarterly business reviews.
- Understand agencies' needs and find innovative solutions to work with them.
- Cross-sell and upsell Criteo solutions.
Requirements:
- Proven experience in managing and growing client relationships in a fast-paced, innovative, and revenue-driven environment.
- Self-driven and highly motivated to provide outstanding service and optimal performance of campaigns for all clients.
- A track record of proven analytical, problem-solving, and decision-making skills.
- Ability to navigate and collaborate with other internal departments to produce positive results for clients and the company.
- Superior communication (written and verbal) and presentation skills in Italian and English.
- Experience onboarding new customers and partnering closely with Sales to accelerate growth and drive value to clients during their first few months live.
About Criteo:
Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry-leading Commerce Media Platform.
We strive to create a workplace where everyone feels valued, respected, and empowered to succeed. Our culture is built on a foundation of diversity, equity, and inclusion, and we are committed to fostering a workplace where everyone can thrive.
Why Join Us:
At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional, and financial well-being, their interests, and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact.
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