Senior Solution Consultant
hace 6 días
About Evergreen Systems
Evergreen Systems is a leading provider of innovative IT solutions, dedicated to helping organizations achieve their digital transformation goals. As a trusted partner, we strive to deliver exceptional value to our clients through our expertise in ServiceNow and other cutting-edge technologies.
Job Summary
We are seeking a highly skilled Solution Consultant to join our team. As a key member of our consulting practice, you will play a critical role in helping our clients achieve their business objectives through the effective implementation of ServiceNow solutions.
Key Responsibilities
- Act as a technical point of contact during the pre-sales stage, assisting sales personnel in qualifying commercial customer needs and performing pre-demo needs analysis for strategic accounts.
- Exhibit mastery of the sales process and serve as a trusted advisor for account representatives.
- Work closely with practice managers to grow the practice and drive business development.
- Perform product demonstrations, both standard and customized, to potential and existing customers, both on-site and virtually.
- Plan and conduct proof of concept and proof of value with potential customers, responding to requests for information/proposal documents.
- Stay up-to-date on product developments/releases to the level required for demos and POC/POCs, as well as competitive analysis.
- Conduct transition briefings and preparation for deployment, creating and maintaining templates and documentation for project scoping and proposal delivery.
- Act as a ServiceNow subject matter expert at executive briefings and marketing events.
Requirements
- 5+ years of experience working with ServiceNow.
- 5+ years of experience working with practice area.
- ServiceNow - Certified System Administrator – Required.
- ServiceNow – Presales Certification – Required.
- ServiceNow – Sales Certification – Required.
- ITIL Foundations & Scrum Master Certified - Desired.
- Any one or combination of these modules: ITSM, ITAM, CSM, HRSD, ITOM, SPM, SecOps, GRC, IRM - Desired.
- Computer Science or Engineering degree or an equivalent preferred.
- Planning and organizational skills.
- Ability to solve complex business issues.
- Effective customer relationships.
What We Offer
We provide competitive compensation, generous benefits, and a professional and culturally diverse work environment. Work-life balance is very important to us, so our job opportunities allow for remote working and flexible schedules.
This is a hybrid opportunity.
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