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Customer Engagement Associate

hace 2 meses


Madrid, Madrid, España Conduent A tiempo completo

Job Opportunity: Mobility Consultancy - Sales Support Associate

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Support Associate in Mobility Consultancy. As a key member of our team, you will play a vital role in promoting products and services, engaging with customers, and providing exceptional customer experience.

Key Responsibilities:

  1. Engage with customers and prospects to promote products and services, identifying purchase opportunities and building long-term business relationships.
  2. Act as an advocate for the organization, providing best-in-class customer experience and enhancing the brand in every interaction.
  3. Support sales agents and dealers throughout the sales funnel process, ensuring seamless customer engagement and satisfaction.
  4. Inform clients and prospects about loyalty programs and new sales campaigns, driving business growth and revenue.

Requirements:

  1. Excellent communication and interpersonal skills, with a strong ability to interact with clients and provide exceptional customer experience.
  2. C2/C1 level of the Swedish language and B2 English is a requirement, with the assessment of the Swedish language conducted by an external vendor.
  3. Availability for up to 2 weeks of training, with flexible working hours based on shifts between 09:00 and 21:00, from Monday to Sunday.
  4. Customer orientation and at least 1 year of work experience in sales, with a strong understanding of sales principles and practices.

What We Offer:

  1. 23 days of paid holiday per annum.
  2. EUR 1.50 a day WFH allowance.
  3. 100% WFH/Remote work arrangement.
  4. Medical Insurance scheme.
  5. Technical hardware equipment provided by the company.
  6. Referral program with extra bonuses.
  7. Access to a global learning platform for personal and professional development.

Conduent is committed to supporting the employment of people with disabilities and provides necessary accommodations for successful candidates.