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Customer Engagement Associate
hace 2 meses
Job Opportunity: Mobility Consultancy - Sales Support Associate
We are seeking a highly motivated and customer-focused individual to join our team as a Sales Support Associate in Mobility Consultancy. As a key member of our team, you will play a vital role in promoting products and services, engaging with customers, and providing exceptional customer experience.
Key Responsibilities:
- Engage with customers and prospects to promote products and services, identifying purchase opportunities and building long-term business relationships.
- Act as an advocate for the organization, providing best-in-class customer experience and enhancing the brand in every interaction.
- Support sales agents and dealers throughout the sales funnel process, ensuring seamless customer engagement and satisfaction.
- Inform clients and prospects about loyalty programs and new sales campaigns, driving business growth and revenue.
Requirements:
- Excellent communication and interpersonal skills, with a strong ability to interact with clients and provide exceptional customer experience.
- C2/C1 level of the Swedish language and B2 English is a requirement, with the assessment of the Swedish language conducted by an external vendor.
- Availability for up to 2 weeks of training, with flexible working hours based on shifts between 09:00 and 21:00, from Monday to Sunday.
- Customer orientation and at least 1 year of work experience in sales, with a strong understanding of sales principles and practices.
What We Offer:
- 23 days of paid holiday per annum.
- EUR 1.50 a day WFH allowance.
- 100% WFH/Remote work arrangement.
- Medical Insurance scheme.
- Technical hardware equipment provided by the company.
- Referral program with extra bonuses.
- Access to a global learning platform for personal and professional development.
Conduent is committed to supporting the employment of people with disabilities and provides necessary accommodations for successful candidates.