Customer Engagement Specialist
hace 4 semanas
Our client is a leading German multinational with EMEA HQ in Madrid.
As a Customer Engagement Specialist, you will drive forward the digital services & solutions portfolio for the EMEA business unit.
We are seeking a dynamic and enthusiastic individual to join our eBusiness team to support the implementation of Salesforce CRM and drive our transformation to becoming a more customer-centric organization.
Key Responsibilities:
- Lead selected market projects, taking market requirements to the project team and IT.
- Manage business necessary workflows and interfaces that are within CRM.
- Drive reporting to support management using data-driven decision-making processes & direct data cleanup and integrity projects.
Requirements:
- Bachelor's Degree in Business Administration, Information Technology, or related field.
- 3+ years of experience in sales, marketing, or related field.
- Advanced level of English skills and effective communicator.
- Project Management skills.
- Experience working with remote/diverse teams.
- Knowledge about CRM-Salesforce.
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