Customer Engagement Specialist

hace 4 semanas


Madrid, Madrid, España Mystery Project A tiempo completo
Customer Engagement Specialist

Our client is a leading German multinational with EMEA HQ in Madrid.

As a Customer Engagement Specialist, you will drive forward the digital services & solutions portfolio for the EMEA business unit.

We are seeking a dynamic and enthusiastic individual to join our eBusiness team to support the implementation of Salesforce CRM and drive our transformation to becoming a more customer-centric organization.


Key Responsibilities:
  • Lead selected market projects, taking market requirements to the project team and IT.
  • Manage business necessary workflows and interfaces that are within CRM.
  • Drive reporting to support management using data-driven decision-making processes & direct data cleanup and integrity projects.

Requirements:
  • Bachelor's Degree in Business Administration, Information Technology, or related field.
  • 3+ years of experience in sales, marketing, or related field.
  • Advanced level of English skills and effective communicator.
  • Project Management skills.
  • Experience working with remote/diverse teams.
  • Knowledge about CRM-Salesforce.


  • Madrid, Madrid, España Ds Smith A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Engagement Specialist to join our team in Iberia. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers, driving business growth, and delivering exceptional customer experiences.As a Customer Engagement Specialist, you will work...


  • Madrid, Madrid, España Remote People A tiempo completo

    Horizons is seeking a Customer Engagement Specialist to join our team at Remote People.About the RoleWe are looking for a highly skilled Customer Engagement Specialist to join our team at Remote People. As a Customer Engagement Specialist, you will be responsible for building and maintaining strong relationships with clients, acting as the first point of...


  • Madrid, Madrid, España Johnson Controls, Inc. A tiempo completo

    Job OverviewSensormatic Solutions is a leading provider of retail technology solutions, helping retailers deliver personalized experiences to their customers. We are seeking a highly skilled Customer Engagement Specialist to join our team.Salary: $80,000 - $110,000 per year, depending on experienceAs a Customer Engagement Specialist, you will be responsible...


  • Madrid, Madrid, España Brambles A tiempo completo

    CHEP, a global leader in the supply chain and logistics industry, is seeking a highly skilled Digital Customer Engagement Specialist to join our team. As a key member of our customer experience team, you will be responsible for developing and executing online communication strategies to enhance customer engagement and satisfaction.Key...


  • Madrid, Madrid, España Salesforce A tiempo completo

    At Salesforce, we're seeking accomplished professionals to join our team as Account Executives with a strong technical background and expertise in AI-driven solutions. In this role, you will be instrumental in driving revenue growth and fostering enduring client relationships while applying innovative technology that redefines customer...


  • Madrid, Madrid, España Ds Smith A tiempo completo

    About DS SmithDS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. Our company plays a central role in the value chain across sectors including e-commerce, fast moving consumer goods and industrials.About the RoleAs a Customer Engagement Specialist Iberia, you will have the...


  • Madrid, Madrid, España AWS EMEA SARL (Spain Branch) - G84 A tiempo completo

    About the RoleWe are seeking a highly motivated and results-driven individual to join our Global Marketing Response Center (MRC) team based in Madrid, Spain or Paris, France. As an AWS Cloud Customer Engagement Specialist, you will play a critical role in engaging with new and prospective customers in Spain and France, educating them about the benefits of...


  • Madrid, Madrid, España Ovextech A tiempo completo

    We are seeking a highly motivated Customer Engagement Expert to join our team at Ovextech. In this role, you will be responsible for tracking customer experiences across various channels, devices, and touchpoints.Key Responsibilities:Collaborate with cross-functional teams, including IT developers, production, marketing, and sales, to enhance customer...


  • Madrid, Madrid, España IQVIA A tiempo completo

    Job Title:Healthcare Engagement SpecialistAbout the Company:IQVIA is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry.Job Description:We are seeking an experienced Healthcare Engagement Specialist to join our team. As a Healthcare Engagement Specialist, you will be responsible...


  • Madrid, Madrid, España The Trading Pit Ag A tiempo completo

    About The Trading Pit Ag:The Trading Pit Ag is a dynamic and innovative multi-asset prop trading firm. We are committed to providing top-notch trading solutions and support to our clients.Role Definition:As a Community Engagement Specialist, you will be responsible for engaging with our community daily on Discord and other social media channels. You will...

  • Product Owner

    hace 4 días


    Madrid, Madrid, España Iag Gbs A tiempo completo

    About the RoleAs a Product Owner for Customer Engagement, you will be responsible for owning the design, delivery, and operation of our Customer Engagement Products. This includes initiatives and evolutions of Omnichannel, Call Center servicing B2B and B2C, Claims, as well as supporting the development and maintenance of existing solutions and new...


  • Madrid, Madrid, España Basf Se A tiempo completo

    Business Engagement SpecialistAs a Business Engagement Specialist at Basf Se, you will play a crucial role in driving the company's data management strategy forward. Your primary responsibility will be to manage stakeholder groups and represent the product towards different target groups, ensuring effective communication and engagement.Key...


  • Madrid, Madrid, España Thehrchapter A tiempo completo

    Job Title: Freelance Digital Engagement SpecialistWe are seeking a skilled Freelance Digital Engagement Specialist to lead our internal platform for Coach4Expats. This individual will be responsible for creating, implementing, and managing strategic content, including planning webinars, programs, and resources focused on job searching.Key...


  • Madrid, Madrid, España Haleon A tiempo completo

    **About Haleon**Haleon is a world-leading consumer health company. Our mission is to improve everyday health for billions of people through a global portfolio of category-leading brands.We're seeking a highly skilled Consumer Engagement Specialist to join our Trade Marketing Team in Madrid, Spain.Key Responsibilities:Lead end-to-end shopper strategy at...


  • Madrid, Madrid, España Recruitment Room A tiempo completo

    About the Role:We are seeking a highly skilled Community Engagement Specialist to join our dynamic team at Recruitment Room. As a key member of our community management team, you will be responsible for facilitating communication and engagement between our back office, members, start-up network, and audience.Key Responsibilities:Collaborate with the...


  • Madrid, Madrid, España Okx A tiempo completo

    Key ResponsibilitiesWe are seeking a skilled Community Engagement Specialist for our OKX team in Spain. Your primary role will be to moderate forums, chat groups, and social platforms, ensuring a positive and engaging experience for our users.Key ObjectivesGrow the local online and offline OKX community by developing a new user conversion strategy.Drive...


  • Madrid, Madrid, España Car & Classic A tiempo completo

    About YouAs an accomplished professional, you possess exceptional communication skills and have led CRM strategy at a high level. Your strategic thinking, articulate expression, and passion for optimising channel performance make you an ideal candidate for this role.About the RoleYou will develop and implement a comprehensive CRM strategy to maximise...


  • Madrid, Madrid, España Salesforce A tiempo completo

    About the RoleWe're seeking a highly skilled Enterprise Account Executive to join our team at Salesforce. In this role, you will be responsible for driving revenue growth and building enduring client relationships while leveraging innovative technology to redefine customer engagement.Key ResponsibilitiesEmploy your wealth of sales knowledge, combined with...

  • Tech Product Owner

    hace 4 semanas


    Madrid, Madrid, España Iag Gbs A tiempo completo

    About the RoleWe are seeking a highly skilled Tech Product Owner to lead our Customer Engagement team. As a key member of our IAG Tech organization, you will be responsible for defining and delivering product roadmaps, prioritizing features, and ensuring the successful execution of our Customer Engagement products.The ideal candidate will have a strong...


  • Madrid, Madrid, España Brambles A tiempo completo

    Online Customer Communications Lead RoleThis role focuses on developing and executing online communication strategies to enhance customer engagement and satisfaction.Key ResponsibilitiesDevelop and implement a strategic online customer communication strategy that aligns with overall customer experience and business goalsIdentify and prioritize communication...