Digital Customer Engagement Specialist

hace 2 semanas


Madrid, Madrid, España Salesforce A tiempo completo

At Salesforce, we're seeking accomplished professionals to join our team as Account Executives with a strong technical background and expertise in AI-driven solutions.

In this role, you will be instrumental in driving revenue growth and fostering enduring client relationships while applying innovative technology that redefines customer engagement.

Our flagship innovation, Agentforce, harnesses the power of real-time data analytics and AI to redefine Customer 360, enabling scalable, high-impact customer interactions.

As a part of our Agentforce Specialist selling team, you will play a pivotal role in crafting customer engagement and delivering groundbreaking results. We are looking for individuals with deep AI knowledge and strong experience in selling complex technology solutions, understanding cloud-based services, and designing B2B and B2C solutions.

Collaborating with potential clients, you will delve into understanding their needs and challenges, ultimately showcasing how Agentforce is the solution for their most critical business goals.

Your Key Responsibilities:

  1. Employ your wealth of sales knowledge, with new technologies, and AI modeling to identify and position Agentforce opportunities with potential customers.
  2. Collaborate and work closely with the Salesforce Sales team to find opportunities to drive Agentforce growth at current and new customers.
  3. Use your extensive knowledge of Salesforce, particularly Agentforce, to articulate to our customers how the Salesforce Product stack can deliver tailored solutions to transform their customer engagement while fitting within their existing architecture.
  4. Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Agentforce's capabilities can deliver impact at scale.
  5. Source and qualify Agentforce opportunities that fit our ideal customer profile.
  6. Demonstrate your adeptness at leading comprehensive discovery conversations, unearthing prospective customers' critical business needs and resolving if and how Agentforce can be a solution.
  7. Conduct in-depth discovery sessions to assess clients' sophisticated business needs, demonstrating what Agentforce delivers as a detailed and scalable solution


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