Customer Engagement Specialist

hace 1 mes


Madrid, Madrid, España Johnson Controls, Inc. A tiempo completo

Job Overview

Sensormatic Solutions is a leading provider of retail technology solutions, helping retailers deliver personalized experiences to their customers. We are seeking a highly skilled Customer Engagement Specialist to join our team.

Salary: $80,000 - $110,000 per year, depending on experience

As a Customer Engagement Specialist, you will be responsible for providing program coordination and support to major customers, while working closely with sales and operational teams to deliver excellent customer service and meet sales targets.

About the Role

  • You will manage relationships within the retailer, including category management, loss prevention, and store operations.
  • You will regularly audit programs to ensure success and identify opportunities for expansion.
  • You will work as a team member and communicate at all levels, producing accurate and timely reports.
  • You will review monthly targets and provide quick turnaround support for business-as-usual customer requirements.

About Us

We are part of Johnson Controls, Inc., a global leader in building technologies and solutions. Our team is dedicated to delivering exceptional customer service and driving business growth through innovative solutions.

Requirements

  • University degree in a relevant subject or equivalent experience.
  • Appropriate experience in a Channel/Indirect business environment.
  • Demonstrate a successful track record of achievement in customer service excellence.
  • Excellent communication and prioritization skills.
  • Prior retail experience or product knowledge (EAS, Loss Prevention) is an asset.

What We Offer

We offer a competitive salary, benefits package, and opportunities for professional growth and development.



  • Madrid, Madrid, España Sap Se A tiempo completo

    About the RoleWe are seeking a highly skilled Digital Customer Engagement Solutions Specialist to join our team at SAP SE.


  • Madrid, Madrid, España Ovextech A tiempo completo

    We are seeking a highly motivated Customer Engagement Expert to join our team at Ovextech. In this role, you will be responsible for tracking customer experiences across various channels, devices, and touchpoints.Key Responsibilities:Collaborate with cross-functional teams, including IT developers, production, marketing, and sales, to enhance customer...


  • Madrid, Madrid, España Zooplus Se A tiempo completo

    Company OverviewZooplus Se is a leading e-commerce company with over 1,000 passionate professionals across 10 European offices. Our success comes from working together and leveraging our international strengths.Job DescriptionWe are seeking a highly skilled Customer Engagement and Retention Specialist to join our team. As a key member of our marketing team,...


  • Madrid, Madrid, España Ds Smith A tiempo completo

    About Ds SmithDs Smith is a leading provider of sustainable fibre-based packaging worldwide, supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, fast moving consumer goods and industrials.We are committed to leading the transition to the circular economy, while delivering more...


  • Madrid, Madrid, España TTEC A tiempo completo

    TTEC is looking for a highly skilled Digital Customer Engagement Specialist to join our team in Warsaw, Poland. In this role, you'll be responsible for providing exceptional customer experiences and driving sales growth.About the Job DescriptionYou'll work effectively to service, enhance, and build relationships with current and future customers, focused on...


  • Madrid, Madrid, España Icon Strategic Solutions A tiempo completo

    **About the Role**At Icon Strategic Solutions, we are seeking a highly skilled Site Engagement Specialist to join our team. As a Site Engagement Specialist, you will play a crucial role in supporting the conduct and patient recruitment of clinical trials at investigative sites.**Key Responsibilities**Participate in study-level feasibility activities by...


  • Madrid, Madrid, España Biogen Idec A tiempo completo

    Company OverviewBiogen Idec is a global biotechnology company that develops innovative therapies to treat serious diseases. Our goal is to make a meaningful difference in the lives of patients worldwide.Salary: $120,000 - $180,000 per yearJob DescriptionAbout This RoleThe Customer Engagement Strategist will play a crucial role in enhancing our comprehensive...

  • Product Owner

    hace 1 mes


    Madrid, Madrid, España Iag Gbs A tiempo completo

    About the RoleAs a Product Owner for Customer Engagement, you will be responsible for owning the design, delivery, and operation of our Customer Engagement Products. This includes initiatives and evolutions of Omnichannel, Call Center servicing B2B and B2C, Claims, as well as supporting the development and maintenance of existing solutions and new...


  • Madrid, Madrid, España Thehrchapter A tiempo completo

    Job Title: Freelance Digital Engagement SpecialistWe are seeking a skilled Freelance Digital Engagement Specialist to lead our internal platform for Coach4Expats. This individual will be responsible for creating, implementing, and managing strategic content, including planning webinars, programs, and resources focused on job searching.Key...


  • Madrid, Madrid, España Haleon A tiempo completo

    **About Haleon**Haleon is a world-leading consumer health company. Our mission is to improve everyday health for billions of people through a global portfolio of category-leading brands.We're seeking a highly skilled Consumer Engagement Specialist to join our Trade Marketing Team in Madrid, Spain.Key Responsibilities:Lead end-to-end shopper strategy at...


  • Madrid, Madrid, España Sagan A tiempo completo

    Job Overview:">We are seeking a highly motivated and detail-oriented Global Sales Engagement Specialist to join our team at Sagan. This role involves managing incoming customer inquiries and converting these opportunities into sales and booked appointments.">Key Responsibilities:">">Handle inbound customer inquiries via phone in a timely and professional...


  • Madrid, Madrid, España Iaggbs A tiempo completo

    About IAG TechIAG Tech is a community of IT and digital professionals driving technology behind successful brands in global aviation. We're a unique community with a shared vision to deliver Technology Excellence, recognised as industry leaders in the use of technology.Our mission is to delight customers, enable employees, accelerate business performance,...


  • Madrid, Madrid, España Car & Classic A tiempo completo

    About YouAs an accomplished professional, you possess exceptional communication skills and have led CRM strategy at a high level. Your strategic thinking, articulate expression, and passion for optimising channel performance make you an ideal candidate for this role.About the RoleYou will develop and implement a comprehensive CRM strategy to maximise...


  • Madrid, Madrid, España Biogen A tiempo completo

    About This RoleThe Multichannel Customer Engagement Lead for Biogen in Iberia will oversee and execute regional initiatives that enhance our comprehensive multichannel customer engagement strategy. This role will ensure the effective adoption and orchestration of existing channels, as well as integrating new channels to optimize the customer experience and...


  • Madrid, Madrid, España SAP SE A tiempo completo

    SAP SE is a market leader in end-to-end business application software and related services. Our company culture is focused on collaboration and a shared passion to help the world run better.About the Role:We are seeking a highly experienced professional to join our Value Management team as a Value Management Senior Specialist. The ideal candidate will have...


  • Madrid, Madrid, España Grifols, S.A A tiempo completo

    We are looking for a Donor Engagement Specialist to join our team at Grifols, S.A.About the Job:This role involves assisting in determining the suitability of donors and responding to and assisting with handling donor reactions.The ideal candidate will have a High School diploma or GED and be able to work a flexible schedule.A strong interest in making a...


  • Madrid, Madrid, España Amazon A tiempo completo

    Amazon is seeking a highly skilled and experienced PR Specialist, Amazon Community Engagement to join our team.About the RoleThis role involves coordinating and implementing community engagement activities across Europe, the Middle East, and Africa (EMEA) and Asia-Pacific (APAC).Key ResponsibilitiesDevelop and implement community engagement strategies and...


  • Madrid, Madrid, España Signaturit A tiempo completo

    About UsSocial Element is a leading global and independent full-service social media agency, founded 22 years ago. Our mission is to Make Social Better for everyone.We believe that better social means creating unskippable content, making scrolling safer for everyone, creating stronger connections with each other and making a huge impact.Our goal is to...


  • Madrid, Madrid, España Iqvia A tiempo completo

    About the JobWe are seeking a Healthcare Professional Engagement Specialist to join our team at IQVIA. In this role, you will be responsible for establishing and maintaining relationships with healthcare professionals to encourage their participation in our market research studies.Key Responsibilities:To engage with healthcare professionals to invite them to...


  • Madrid, Madrid, España Sagan A tiempo completo

    About SaganSagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent.Our mission is to bridge the gap between global talent and US-based businesses by connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa...