Community Engagement Specialist

hace 3 semanas


Madrid, Madrid, España Recruitment Room A tiempo completo

About the Role:

We are seeking a highly skilled Community Engagement Specialist to join our dynamic team at Recruitment Room. As a key member of our community management team, you will be responsible for facilitating communication and engagement between our back office, members, start-up network, and audience.

Key Responsibilities:

  • Collaborate with the membership pillar to onboard new members into the community.
  • Develop and implement strategies to engage and retain our members, including organizing meetups, webinars, and other community events.
  • Monitor and analyze member engagement metrics to identify areas for improvement and develop targeted initiatives to increase engagement.
  • Work with the operations team to identify and address member needs, including troubleshooting technical issues and responding to customer service inquiries.
  • Disseminate information about our activities, events, and programs to members via email, social media, and other channels.

Requirements:

  • B.Sc. in communications, Marketing, Business Administration, or a related field.
  • 3 years of experience in community management, social media management, or a related field.
  • Flexible forward thinker who is proactive and takes initiative.
  • Dynamic problem-solving skills.
  • Positive entrepreneurial outlook with a desire to significantly impact the organization.
  • Skillful people management and negotiating skills.
  • Ability to onboard people to systems and provide technical support.
  • Innovative and can provide input and protocols that facilitate member participation.
  • Ability to manage multiple projects and priorities in a fast-paced, deadline-driven environment.
  • Can articulate the rationale behind system practices and procedures.
  • Strong mediation skills and can maneuver through complex political situations.
  • Experience in event planning and management is a plus.

About Us:

We are Recruitment Room, a dynamic team dedicated to catering to the evolving needs of our Angel investor and entrepreneur community across various industries in the African digital technology ecosystem.



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