Community Engagement Specialist
hace 3 semanas
About the Role:
We are seeking a highly skilled Community Engagement Specialist to join our dynamic team at Recruitment Room. As a key member of our community management team, you will be responsible for facilitating communication and engagement between our back office, members, start-up network, and audience.
Key Responsibilities:
- Collaborate with the membership pillar to onboard new members into the community.
- Develop and implement strategies to engage and retain our members, including organizing meetups, webinars, and other community events.
- Monitor and analyze member engagement metrics to identify areas for improvement and develop targeted initiatives to increase engagement.
- Work with the operations team to identify and address member needs, including troubleshooting technical issues and responding to customer service inquiries.
- Disseminate information about our activities, events, and programs to members via email, social media, and other channels.
Requirements:
- B.Sc. in communications, Marketing, Business Administration, or a related field.
- 3 years of experience in community management, social media management, or a related field.
- Flexible forward thinker who is proactive and takes initiative.
- Dynamic problem-solving skills.
- Positive entrepreneurial outlook with a desire to significantly impact the organization.
- Skillful people management and negotiating skills.
- Ability to onboard people to systems and provide technical support.
- Innovative and can provide input and protocols that facilitate member participation.
- Ability to manage multiple projects and priorities in a fast-paced, deadline-driven environment.
- Can articulate the rationale behind system practices and procedures.
- Strong mediation skills and can maneuver through complex political situations.
- Experience in event planning and management is a plus.
About Us:
We are Recruitment Room, a dynamic team dedicated to catering to the evolving needs of our Angel investor and entrepreneur community across various industries in the African digital technology ecosystem.
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