Community Engagement Specialist

hace 2 días


Madrid, Madrid, España The Trading Pit Ag A tiempo completo
About The Trading Pit Ag:

The Trading Pit Ag is a dynamic and innovative multi-asset prop trading firm. We are committed to providing top-notch trading solutions and support to our clients.

Role Definition:
As a Community Engagement Specialist, you will be responsible for engaging with our community daily on Discord and other social media channels. You will address community questions and concerns promptly, propose a calendar of online events, AMA sessions, and other engagement activities, and lead their implementation. You will also collect feedback from the community and report to management, create strategies for community growth, and cultivate brand voice and presence.

Key Responsibilities:
• Engage with the community daily on Discord and other social media channels
• Address community questions and concerns promptly
• Propose a calendar of online events, AMA sessions, and other engagement activities
• Lead the implementation of engagement activities
• Collect feedback from the community and report to management
• Create strategies for community growth
• Cultivate brand voice and presence

Requirements:
• Excellent communication and interpersonal skills
• Background in a support-related field such as customer success
• Ability to build and implement community-focused content strategies
• Proven experience in community management or similar roles
• Event and project management skills

What We Offer:
• Friendly atmosphere
• Onboarding plan and training
• Opportunities for personal growth and development
• Excellent opportunity to grow within the company
• Learn and gain hands-on experience with modern technologies

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