Customer Service Representative for Banking Sector
hace 7 días
Job Summary
We are seeking a highly skilled and customer-focused Customer Service Representative for Banking Sector to join our team at Blu Selection. As a key member of our customer experience team, you will be responsible for providing exceptional support to our clients, handling their inquiries, and resolving their issues in a timely and professional manner.
Key Responsibilities:
- Handle client inquiries, technical complaints, and questions related to online banking and mobile apps
- Provide end-to-end solutions for technical questions and assist clients with questions about their accounts, payment status, and fraud
- Utilize multiple communication channels to assist clients, including phone and email
- Maintain security procedures around sensitive data and ensure accurate registration of actions taken with clients in the system
What We Offer:
- A dynamic and international work environment
- Opportunities for growth and professional development
- A competitive salary and benefits package
- A chance to work with a leading financial services provider
Requirements:
- A native level of Dutch and a good level of English
- Interest in the banking sector and a passion for customer service
- Excellent communication and problem-solving skills
- Ability to handle sensitive data reliably
About Us:
Blu Selection is a Belgian Business Process Outsourcing company that provides quality services in customer experience and business consultancy to our clients. We are a proud people company that values diversity, inclusivity, and work-life balance. We are committed to creating a safe and supportive work environment for our employees and are looking for talented individuals to join our team.
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Barcelona, Barcelona, España Blu Selection A tiempo completoCustomer Service Representative for Banking SectorAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Blu Selection. As a Customer Service Representative, you will be the first point of contact for clients of a leading financial services provider, handling inquiries, technical complaints, and...
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