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Barcelona, Barcelona, España Blu Selection A tiempo completo{"h1": "Customer Service Representative for Banking Sector", "p": "Are you looking for a challenging role in customer service where you can make a real difference? As a Customer Service Representative for Banking Sector, you will be the first point of contact for clients of a leading financial services provider. Your responsibilities will include handling...
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Customer Service Representative
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Customer Service Representative for Banking Sector
hace 2 meses
About the Role
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Blu Selection. As a key member of our customer experience team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities
- Handle client inquiries, technical complaints, and questions related to online banking and mobile applications
- Provide end-to-end solutions for technical questions and assist clients with inquiries about their accounts, payment status, and fraud
- Maintain security procedures around sensitive data and ensure accurate registration of actions taken with clients in the system
- Utilize multiple communication channels to assist clients, including phone and email
What We Offer
- A dynamic and supportive work environment
- Opportunities for growth and professional development
- A competitive salary and benefits package
- A chance to work with a leading financial services provider
Requirements
- A native level of Dutch and a good level of English
- Interest in the banking sector and a passion for customer service
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and handle sensitive data reliably
About Us
Blu Selection is a leading provider of customer experience and business consultancy services. We are committed to delivering exceptional results for our clients and creating a positive work environment for our employees.
