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Executive Chef and Food Operations Manager
hace 2 meses
About Us: Hotel Mandarin Oriental Ritz, Madrid is a prestigious hotel and resort that offers an unparalleled luxury experience. As a member of our team, you will be part of a dynamic and innovative environment that values excellence and customer satisfaction.
Job Summary:We are seeking a highly skilled and experienced Director of Food to lead our Food and Beverage operations. The successful candidate will be responsible for overseeing the culinary department, ensuring a positive work environment, and driving the implementation of new F&B concepts and projects.
Key Responsibilities:- Lead the Food and Beverage operations, including the culinary department, to ensure maximum departmental profit and cost efficiency.
- Ensure a positive work environment is established and maintained, fostering a culture of excellence and customer satisfaction.
- Analyze sales mix, food and beverage costings, and pricing on a regular basis to inform business decisions.
- Participate in marketing and promotional activities for the Food and Beverage division to drive revenue growth.
- Ensure guest feedback and comments are adequately handled, with a focus on delivering legendary guest experiences.
- Conduct functions such as interviewing, hiring, employee orientation, performance reviews, coaching, counseling, and dismissal if necessary.
- Review and analyze market trends globally and locally to stay up-to-date with industry developments.
- Lead the implementation of new F&B concepts and projects, driving innovation and excellence in our operations.
- Provide leadership and support for all direct reports and other colleagues in the division, maintaining effective employee relations.
- Drive the preparation of the annual F&B budget and marketing plan, taking ownership for the F&B Division sections.
- Prepare the F&B annual Capex plan and manage Capex projects and expenditure.
- Support the Food Safety program of the food and beverage division.
- Review inventories and manage accordingly to needs.
- Manage expenses and payroll according to operational needs.
- Minimum 2 years of experience as Director of Food and Beverage within a luxury hotel brand or 5-star hotel.
- International experience is a must.
- Bachelor's Degree in Hospitality Management or relevant field.
- Advanced C1 knowledge of Spanish (Fluent preferred), English C1 or fluent.
- Strong knowledge of food and beverage operations, including restaurants and bar management, banqueting, room service, culinary, and stewarding.
- Previous experience in hotels with union presence preferred.
- Dedicated to delivering legendary guest experiences.
- Driven, result-oriented with good business acumen and finance knowledge.
- Strategic agility and ability to make quality decisions.
- Strong experience in driving marketing and public relation activities in food and beverage.
- Excellent people management skills.
- Interpersonal savvy.
- Displays humility, work values, and integrity.
