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hace 2 meses
We are seeking a skilled Technical Support Specialist to join our team in Greece. As a Technical Support Specialist, you will be responsible for providing excellent customer service to our clients, troubleshooting and resolving technical issues, and ensuring seamless communication with our team.
Key Responsibilities:- Provide technical support to clients via phone, email, or chat
- Troubleshoot and resolve technical issues related to telematic software and hardware
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain knowledge of telematic systems and software
- Stay up-to-date with industry trends and developments
- Fluent German language skills (C2 level)
- Working proficiency in English
- Excellent communication and problem-solving skills
- Proficient computer user with experience in MS Office, Adobe, and databases
- Ability to work independently and as part of a team
- Excellent benefits package
- Multilingual and dynamic work environment
- Extensive training and development opportunities
- Adaptation to Greek culture and language courses
- Internal employee incentives and recognition programs
- Private health coverage and relocation package
Location: Remote, must be based in Greece
