Technical Support Specialist
hace 1 semana
About the Role
We are seeking a skilled Junior Helpdesk Consultant to join our team at NRF (Nederlandse Radiateuren Fabriek). As a key member of our IT department, you will provide critical support for Dynamics AX2012R3, addressing issues, defining process improvements, and crafting functional designs for change requests.
Your Responsibilities
- Provide support for daily issues, problems, and questions related to Dynamics AX2012R3 from all international NRF units.
- Oversee the management of full IT processes.
- Identify potential areas for process improvement based on end-user feedback and perform functional design for change requests.
- Maintain documentation of changes made to the setup.
Your Qualifications
- Knowledge of one of the modules in AX2012R3/AX365 will be an asset for this role.
- Additionally, if you possess IT experience and/or education and are eager to develop as a consultant, we encourage you to apply.
- Fluent in English (written and spoken).
About the Team
You will join a multidisciplinary team of IT professionals based in Spain with co-workers located in Poland, Spain, and the Netherlands, who work and collaborate with each other as a single team.
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