HR Support Specialist with SAP Expertise
hace 7 días
Welcome to Alight, a leading provider of cloud-based HCM solutions, where you can leverage your SAP expertise to drive business success. We're currently seeking an HR Support Specialist with a strong background in SAP HCM application maintenance to join our dynamic team.
Company Overview
Alight is a global company that helps organizations navigate the complexities of employee experience and human capital management. Our innovative solutions empower businesses to make informed decisions, drive efficiency, and improve employee engagement.
Job Description
As an HR Support Specialist with SAP expertise, you will be responsible for providing top-notch application support to our clients, ensuring seamless integration with our SAP HCM solutions. Your primary focus will be on:
• Offering expert guidance and consultancy on SAP HCM application maintenance and support
• Managing simple tickets, providing functional analysis, and coaching team members on technical implementation
• Generating high-quality, maintainable code and customizing solutions in line with Alight's best practices
• Conducting system tests using test data to guarantee that applications meet specifications
• Creating comprehensive documentation on issues handled, both technical and functional
• Managing personal priorities, assigned tickets, and deadlines, with regular reporting to the AMO Team Manager
• Maintaining internal and external communication channels at an appropriate level, communicating status, resolution, and root cause of assigned issues
• Understanding HR general flows and the SAP HR architecture
Required Skills and Qualifications
For this role, we're looking for:
• A Bachelor or Master degree with a Business or Technical emphasis, or equivalent
• Excellent verbal and written communication skills in English and Italian
• Previous experience in SAP HCM application maintenance is a plus
• Intellectual curiosity and motivation to learn new technologies at a fast pace
• Strong interest in delivering high-quality support in the field of Human Resource
• Ability to multi-task, work in a changing environment, and consistently achieve quality standards
• Service-oriented with a strong client focus and sense of accountability
• Commitment to the customer, the team, and the project
• Strong analytical and problem-solving skills
• Communication skills in English and Italian
• Discretion and ability to respect the confidentiality of information
Salary
We offer a competitive salary in line with industry standards, with an estimated annual salary range of $60,000 - $80,000, depending on location and experience.
Benefits
As a valued member of our team, you can expect:
• International business environment and opportunities to use foreign languages
• Work in a culture where you can achieve excellence in your career and develop to your strengths
• Young and dynamic office environment
• Flexible benefits package, including life insurance, health insurance, etc.
Others
We offer a total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Join us and take the first step towards an exciting career in SAP HCM application maintenance
Estimated Salary: $70,000 per year
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