L1 Desktop Support Specialist with German Language Skills

hace 3 semanas


Granada, Granada, España Elca Group A tiempo completo

Your role is to be the first point of contact for customers, ensuring their satisfaction through prompt assistance and resolution of application-related issues. You will redirect complex problems to the technical team, document standard application processes, and work collaboratively with cross-functional teams. Our offer includes a dynamic working environment, international team, and extensive expertise. You will work with a diverse range of customers, have opportunities for career and personal development, and enjoy a flat hierarchy and collaborative culture. Flexible working hours, excellent team spirit, and other benefits are also part of the package. Good work-life balance is ensured with two days of remote work per week. Your profile should include excellent problem-solving and analytical skills, ability to explain complex issues clearly, and strong communication and teamwork abilities. Proficiency in English and German is required, with French being a distinct advantage. Familiarity with database systems and SQL queries is a plus.



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