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Nurture Partner Success Manager
hace 2 meses
About Acronis
Acronis is a world leader in cyber protection, empowering individuals and businesses with cutting-edge technology to safeguard their digital lives.
Job Summary
We are seeking a highly skilled Nurture Partner Success Manager to join our Channel Management organization. As a key member of our team, you will be responsible for driving consumption, engagement, and preventing churn of our Acronis Service Providers across the NEUR region.
Key Responsibilities
- Drive partner engagement and satisfaction throughout the entire partner lifecycle.
- Ensure assigned Service Providers are engaged with Acronis, including backing up customer data, consuming services, and protecting workloads.
- Guide Service Providers through training sessions, resources, and tools to increase operational efficiency.
- Avoid churn and retain Service Providers through regular contact and research-based outreach.
- Cooperate with related departments, such as Solution Engineers, Support, and Sales Enablement.
Requirements
- Experience in account management and a passion for Data Protection and Cyber Security.
- Ability to work in a dynamic, global team and thrive in a fast-paced environment.
- Embody Acronis' company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
What You'll Bring
- Strong communication and interpersonal skills.
- Ability to research and prepare questions for Service Providers.
- Knowledge of Acronis Automation tooling and ability to guide partners in its use.
Why Join Acronis?
At Acronis, every member of our team has an instrumental role and impact on our success. We offer a dynamic and rapidly changing work environment, where you'll have the opportunity to grow and develop your skills.
