Cloud Partner Success Manager

hace 6 días

Barcelona, Barcelona, España Acronis A tiempo completo
Cloud Partner Success Manager

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. We are seeking a Cloud Partner Success Manager to drive quarter-over-quarter cloud revenue growth through assigned partners.

Key Responsibilities:

  • Drive quarter-over-quarter cloud revenue growth working through assigned partners
  • Make a territory analysis and planning for dedicated geographies to identify top potential partners
  • Perform account planning with all managed partners with level of certain details depending on partner's engagement, loyalty and responsiveness
  • Train new and existing partners with existing and new products
  • Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools
  • Guide partners to adopt Acronis Automation and Security tooling to increase their operational efficiency
  • Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner
  • Drive partner's satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle
  • Drive successful upsell/cross sell initiatives with partner to increase new services attach rate
  • Put maximum efforts to avoid churn and retain a partner
  • Engage and orchestrate all needed internal resources to help dedicated partners' growth
  • Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport

Requirements:

  • Minimum 3 years of sales and marketing experience in the MSP channel software industry on similar positions such as channel sales, partner account management or channel development
  • Proven experience in a Cyber Security company demonstrating a strong understanding of industry practices and protocols
  • Experience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software services
  • In-depth channel and field sales knowledge with an understanding of the cloud market business model
  • Strong presentational, communication, and interpersonal skills with the ability to clearly articulate the product's different features and answer all customer questions
  • Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy
  • Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities
  • Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies
  • Highly persistent in follow-up conversations, negotiations and closing sales skills
  • Fluent English and German
  • Passion and commitment to succeed by working hard and never giving up

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