Cloud Partner Success Manager
hace 6 días
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. We are seeking a Cloud Partner Success Manager to drive quarter-over-quarter cloud revenue growth through assigned partners.
Key Responsibilities:
- Drive quarter-over-quarter cloud revenue growth working through assigned partners
- Make a territory analysis and planning for dedicated geographies to identify top potential partners
- Perform account planning with all managed partners with level of certain details depending on partner's engagement, loyalty and responsiveness
- Train new and existing partners with existing and new products
- Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools
- Guide partners to adopt Acronis Automation and Security tooling to increase their operational efficiency
- Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner
- Drive partner's satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle
- Drive successful upsell/cross sell initiatives with partner to increase new services attach rate
- Put maximum efforts to avoid churn and retain a partner
- Engage and orchestrate all needed internal resources to help dedicated partners' growth
- Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport
Requirements:
- Minimum 3 years of sales and marketing experience in the MSP channel software industry on similar positions such as channel sales, partner account management or channel development
- Proven experience in a Cyber Security company demonstrating a strong understanding of industry practices and protocols
- Experience in selling Professional Service Automation (PSA) or Remote Monitoring and Management (RMM) software services
- In-depth channel and field sales knowledge with an understanding of the cloud market business model
- Strong presentational, communication, and interpersonal skills with the ability to clearly articulate the product's different features and answer all customer questions
- Self-motivated with a high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy
- Team-player with a positive attitude who thrives in a global environment, eager to do more and help out, views challenging situations as opportunities
- Comfortable with ambiguity and willingness to adapt to changes in responsibilities and strategies
- Highly persistent in follow-up conversations, negotiations and closing sales skills
- Fluent English and German
- Passion and commitment to succeed by working hard and never giving up
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