Key Account Manager Europe
hace 1 mes
Location: El Prat de Llobregat
Department: Commercial
Reporting: Business Development Director
Job Summary:We are seeking a highly skilled Key Account Manager to join our team at Lluch Essence. As a Key Account Manager, you will be responsible for developing and maintaining strong relationships with key clients who bring in the most revenue for the company.
Key Responsibilities:- Develop and maintain strong relationships with key clients to drive revenue growth and customer satisfaction.
- Play a key role in attracting new customers and be responsible for their effective on-boarding.
- Focus on growth in alternative segments where the company may not be present.
- Address and resolve customer complaints in a timely and professional manner.
- Act as the main point of contact between customers and internal teams to ensure seamless communication and collaboration.
- Oversee customer service assigned to each customer to ensure high-quality service delivery.
- Communicate and collaborate with marketing, sales, purchasing, technical, and logistics departments to ensure that customer needs are met.
- Reporting on account performance, targets, and forecasts for the relevant area.
- Develop a thorough understanding of customer needs and requirements and prepare customized solutions.
- Negotiate contracts with clients and meet deadlines set for the achievement of each client's long-term objectives.
- Higher education in Chemistry, Business Administration, International Business, or similar.
- Specific knowledge in the industries of fragrances, flavors, animal feed, cosmetics, and international trade.
- Basic knowledge of international trade and advanced user of Office Suite.
- Analytical skills and knowledge of SAP would be an asset.
- Advanced user of Spanish, English, and Italian languages.
- Customer orientation, results-oriented, responsibility, commitment, autonomy, planning, and communication skills.
- More than 1 year of experience in a similar position.
We offer a competitive salary, benefits package, and opportunities for professional growth and development.
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