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Executive Assistant to General Manager

hace 2 meses


Barcelona, Barcelona, España Accor Hotels A tiempo completo
Job Summary

We are seeking a highly skilled and experienced Executive Assistant to provide high-level secretarial and administrative support to our General Manager. The successful candidate will be responsible for managing the General Manager's diary, coordinating meetings and appointments, and ensuring the smooth running of such meetings.

Key Responsibilities
  • Administrative and Coordination
    • Manage the General Manager's diary to coordinate meetings/appointments, and to ensure smooth running of such meetings.
    • Screen/handle telephone calls, appointments, mails, and emails and take action accordingly.
    • Take minutes at the Executive Committee Meeting.
    • Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager.
    • Prepare and manage correspondences with internal and external parties for General Manager's signature.
    • Attend to requests from divisional, corporate or owners offices and facilitate accordingly.
    • Attend to residents/patrons' special requests or complaints directed to the General Manager.
    • Coordinate travel arrangements efficiently and prepare detailed travel files accordingly.
    • Ensure approval forms are prepared for the General Manager for signature and approval of the Vice President, Operations (e.g. leave application forms, travel approval forms, expense claims reports, etc.).
    • Maintain systematic up-to-date filing and tracing systems.
    • Maintain and update Executive Committee and Department Heads' personal files kept in the General Manager's office.
    • Maintain and update Executive Committee and Department Heads' leave records.
    • Maintain and update 'Manager-On-Duty' schedule.
    • Prepare monthly financial data reports.
    • Maintain confidentiality of sensitive matters/issues.
    • Manage and upkeep the functionality and cleanliness of the office.
    • Ensure adequate stock of office stationery.
    • Maintain a high level of professionalism and project a positive image of the organization.
  • Other Responsibilities
    • Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features.
    • Be fully conversant with hotel fire & life safety/emergency procedures.
    • Attend all briefings, meetings and trainings as assigned by management.
    • Maintain a high standard of personal appearance and hygiene at all times.
    • Perform other reasonable duties assigned by the Management.