Service Sales Engineer
hace 5 días
Unlock the Potential of Robotics
We are seeking a highly skilled Service Sales Engineer to join our global Services organization. As a key member of our team, you will be responsible for providing post-sales field service and technical support for our groundbreaking robotic products.
Key Responsibilities:
- Provide exceptional customer service and support to ensure high uptime performance on cobot/robot-based manufacturing cells.
- Effectively communicate with end-users, distributors, system integrators, and colleagues to drive sales efforts and achieve revenue targets.
- Train and coach Service Sales representatives to deliver targets and support the team in collaboration with customers and distribution partners.
- Coordinate service delivery in the region with Field Service Engineers, Tech Support, remote Service team, and factory repair centers.
- Lead business reviews with customers and partners, develop and implement service maintenance service agreements, and collaborate with equipment sales teams.
Requirements:
- Associate degree or higher in a technical field or Engineering.
- Minimum 5 years of experience in robotics or industrial automation, with a strong automation background.
- Preferrable 3 years of experience in Service Sales in the automation industry.
- Precious field troubleshooting and repair experience.
- In-depth knowledge of commercial compliance and risk management.
We Offer:
- A dynamic and engaged team environment.
- Opportunities for growth and professional development.
- A competitive compensation package.
About Us:
Universal Robots is a leading provider of collaborative robots and automation solutions. We are committed to making automation accessible to everyone, anywhere. Our vision is to create a world where people work with robots, not like robots.
Join Our Team:
At Universal Robots, we value diversity, innovation, and collaboration. If you are a motivated and talented individual who is passionate about robotics and automation, we encourage you to apply for this exciting opportunity.
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