Service Sales Engineer

hace 4 semanas

Barcelona, Barcelona, España Universal-Robots A tiempo completo
Job Title: Service Sales Engineer

Universal Robots is seeking a highly motivated and experienced Service Sales Engineer to join our global team. As a Service Sales Engineer, you will be responsible for providing post-sales field service and technical support for our robotic products.

Key Responsibilities:
  • Effectively communicate with end-users, distributors, system integrators, and colleagues within Universal Robots.
  • Responsible for allocated Service Sales budget, order booking, and long-term service contract execution on revenues.
  • Collaborate with equipment sales processes to drive point-of-sale service offers and drive automation through Sales Force to achieve high attack rates.
  • Train and coach Service Sales representatives, set targets, and support the team in delivering targets via collaboration with customers and multiple distribution partners.
  • Coordinate service delivery in the region with Field Service Engineers, Tech Support, remote Service team, and factory repair centers.
  • Lead business reviews with customers and partners in the region, develop and implement service maintenance service agreements (MSA) custom framework with all key channel partners collaborating with equipment sales teams across the region.
Requirements:
  • Associate degree or higher in a technical field or Engineering.
  • Minimum 5 years of experience in robotics or the industrial automation industry.
  • Strong automation background.
  • Preferrable 3 years of experience in Service Sales in the automation industry.
  • Precious field troubleshooting and repair experience (preferred).
  • In-depth knowledge of commercial compliance and risk management.

Universal Robots is a dynamic and growing company that values honesty and integrity. We are seeking a self-starter who is resourceful and able to initiate work without specific instructions, demonstrating strong business acumen. If you are a motivated and experienced Service Sales Engineer looking for a new challenge, please apply today.

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