Service Sales Engineer

hace 6 días

Barcelona, Barcelona, España Teradyne A tiempo completo

Unlock Your Potential as a Field Service & Sales Engineer

We are seeking a highly motivated and experienced Field Service & Sales Engineer to join our global Services organization. As a key member of our team, you will be responsible for providing post-sales field service and technical support for our unique and groundbreaking robotic product.

Key Responsibilities:

  • Effectively communicate with end-users, distributors, system integrators, and colleagues within Universal Robots
  • Responsible for allocated Service Sales budget, order booking, and long-term service contract execution on revenues
  • Collaborate with equipment sales processes to drive point of sales (POS) service offers and drive automation through Sales Force to achieve high attack rate
  • Train and coach Service Sales representatives, set targets, and support the team delivering targets via collaboration with customers and our multiple distribution partners
  • Coordinate service delivery in the region with Field Service Engineers, Tech Support, remote Service team, and factory repair centers
  • Lead business reviews with customers and partners in the region, develop and implement service maintenance service agreement (MSA) custom framework with all our key channel partners collaborating with equipment sales team across the region
  • Implement sales strategy using strategic sales tools and processes

Requirements:

  • Associate degree or higher in a technical field or Engineering
  • Minimum 5 years experience in robotics or the industrial automation industry
  • Strong automation background
  • Preferably 3 years of experience in Service Sales in the automation industry
  • Precious field troubleshooting and repair experience (preferred)
  • In-depth knowledge of commercial compliance and risk management

About Us:

Universal Robots is a part of Teradyne Inc., a leading provider of automation solutions. Our mission is to create a world where people work with robots, not like robots. With 75,000+ cobots already installed worldwide, we're already making a difference. Join our team and help us shape the future of automation.

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