Team Lead, Implementation Management Specialist
hace 2 días
About Adyen
Adyen is a leading financial technology platform that provides payments, data, and financial products to businesses like Meta, Uber, H&M, and Microsoft. Our mission is to empower businesses to achieve their ambitions faster.
Our Culture
We foster an environment that enables our people to succeed, backed by a culture and support system that encourages ownership and innovation. Our teams tackle unique technical challenges at scale and solve them together, delivering innovative and ethical solutions that drive business growth.
The Role
We are seeking an experienced and motivated leader to join our Implementation team as a Team Lead, Implementation Management Specialist. You will lead a team of Implementation Managers in Madrid, working closely with peers across Europe to propel our implementation team to new heights.
Key Responsibilities
- Lead a team of Implementation Managers to deliver exceptional customer experiences and efficient onboarding, with robust integrations that scale well.
- Act as a sparring partner and escalation layer for the team, helping to navigate complex projects and technical challenges.
- Create an inspiring and collaborative team environment with open communication and feedback.
- Scale up the team while preserving Adyen's unique culture and values.
- Collaborate with other teams to drive initiatives that grow the global IM organization in size, quality, and scalability.
Requirements
- Minimum 4 years of experience leading teams.
- Proven track record of building and managing a team of implementation managers, technical consultants, or technical project managers.
- Experience with integration projects within a large global company, preferably in professional services, finance, retail, or general technology.
- Data-driven decision-making skills, with a focus on setting up tools and procedures to drive operational success.
What We Offer
At Adyen, we offer a dynamic and challenging work environment that enables our people to grow and succeed. If you are a motivated and experienced leader looking to join a leading financial technology platform, we encourage you to apply for this exciting opportunity.
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