Implementation Management Team Lead
hace 6 días
We are seeking an experienced and motivated leader to join our Implementation team as a Team Lead. As a Team Lead, you will be responsible for leading a team of Implementation Managers in Madrid, working closely with peers across Europe to propel our implementation team to new heights.
The Implementation Management team supports our large and strategic customers in solution design, integrating and going live in the quickest and most sustainable way possible, with use of comprehensive product knowledge and industry best practices. Implementation managers work on innovative complex projects ranging from Online payments integrations, In-Person Payments (IPP), Marketplaces, Card issuing programs and financial services.
Key Responsibilities- Lead a team of implementation managers to deliver a great customer experience and get customers live efficiently, with robust integrations that scale well.
- Act as a sparring partner and escalation layer for the team of implementation managers, helping to navigate complex projects and technical challenges.
- Create an inspiring and collaborative team environment with an open communication and feedback culture.
- Scale up the team while preserving the Adyen formula and ensuring our unique culture is fostered.
- Collaborate with other teams and drive initiatives to grow the (global) IM organization, in size, quality and scalability.
- Minimum of 4 years experience leading teams.
- Experienced in building and managing a team of implementation managers, technical consultants or technical project managers.
- Experienced with integration projects within a large global company working in professional services, finance, retail or general technology.
- A proven track record of helping to drive change, using data to make informed decisions on setting up tools and procedures.
- Understand the dynamics of working in a global organization.
- Proactive hands-on attitude to get things done in collaboration with your team.
- Experience within the Unified Commerce space is a plus, but not a requirement.
- Fluent English and Spanish language skills.
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours.
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