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Senior Account Manager
hace 2 meses
We're TravelPerk, a leading SaaS platform revolutionizing the business travel market. Our mission is to provide a seamless and personalized experience for companies and their employees.
Job DescriptionWe're seeking a Senior Account Manager to join our team in the Benelux & Nordic markets. As a key member of our customer success team, you'll be responsible for developing and maintaining strong relationships with our SMB customers.
Key Responsibilities- Own a portfolio of SMB customers and deliver exceptional customer service.
- Develop a deep understanding of each customer's business and identify opportunities to drive growth and margin.
- Collaborate with internal teams to provide tailored solutions and education strategies for our customers.
- Identify and resolve common issues within each account, ensuring timely and effective solutions.
- Relevant work experience in Account Management or Customer Success.
- Native or near-native proficiency in Dutch is a plus.
- Excellent communication and analytical skills.
- Experience in the Travel industry and/or SaaS products.
- Strong technical aptitude and customer-focused mindset.
- Competitive compensation and equity in the company.
- Generous vacation days and flexible work arrangements.
- Health perks and mental health support tools.
- Exponential growth opportunities and volunteer time off.
- Relocation assistance for the right candidate.
We prioritize experience and potential over academic qualifications. We're an equal opportunity employer and welcome applications from diverse candidates.
