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Client Service Coordinator

hace 2 meses

Madrid, Madrid, España Apex Group A tiempo completo

**About Us**

The Apex Group is a leading provider of fund administration and middle office solutions. Our business is unique in its ability to reach globally, service locally, and provide cross-jurisdictional services. With a strong focus on client satisfaction, our team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over 13,000 employees across 112 offices worldwide.

**Your Career with Us**

We are committed to empowering our employees to reach their full potential. At Apex Group, we will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. We offer the freedom to be a positive disruptor and turn big ideas into bold, industry-changing realities.

**Job Summary**

We are seeking a Client Service Administrator to support our Luxembourg department in charge of Client Service Management for our international client base. The successful candidate will work together with a Client Service Manager to support the daily activities of the funds under management.

**Key Responsibilities**

  • Support the Client Service Manager to ensure compliance with internal and external processes
  • Monitor compliance with deadlines according to Fund corporate calendar and internal procedures
  • Report to the Client Service Manager for approaching deadlines and ensure the fund corporate calendar is up-to-date
  • Update internal database on clients (static as well as dynamic) data by liaising internally with counterparties to verify and/or collect the required information
  • Prepare 1st draft of Operating Memorandum based on latest available template for review by the Client Service Manager
  • Liaise with internal teams to ensure compliance with internal procedures and their proper documentation
  • Resolve issues on missing information with the support of the Client Service Manager
  • Ensure all investor subscription documents are properly prepared and maintained

**Requirements**

The ideal candidate will have excellent communication and organizational skills, with the ability to work in a fast-paced environment. A strong attention to detail and ability to prioritize tasks are essential for this role.