Front Office Supervisor

hace 5 días


Barcelona, Barcelona, España Hilton Diagonal Mar A tiempo completo
Descripción del Puesto

Buscamos un Front Office Supervisor para unirse a nuestro equipo en Hilton Diagonal Mar. En esta posición, serás responsable de la gestión del front office, incluyendo la recepción, la reserva de habitaciones y la atención al cliente.

Responsabilidades
  • Atención al Cliente: Proporcionar un servicio de alta calidad a los clientes, respondiendo a sus necesidades y solicitudes de manera eficiente y amable.
  • Gestión de Reservas: Manejar las reservas de habitaciones, incluyendo la confirmación, la cancelación y la modificación de reservas.
  • Recepción: Atender a los clientes en la recepción, proporcionando información sobre el hotel y sus servicios.
  • Colaboración con Equipo: Trabajar en equipo con otros departamentos del hotel para garantizar la satisfacción del cliente.
Requisitos
  • Experiencia: Al menos 1 año de experiencia en un puesto similar en un hotel.
  • Idioma: Dominio del italiano (it-IT).
  • Competencias: Excelente habilidad para comunicarse con los clientes, capacidad para trabajar bajo presión y resolver problemas de manera eficiente.
Beneficios
  • Salario: Atractivo salario según la experiencia.
  • Beneficios: Acceso a beneficios de salud, vacaciones y otros beneficios.

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