IT Administrative Assistant

hace 1 semana

Barcelona, Barcelona, España Nedena A tiempo completo
About the Role

We are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at Nedena. As an IT Administrative Assistant, you will play a crucial role in supporting our IT services and ensuring seamless operations.

Key Responsibilities
  • Service Administration: Coordinate and administer recurring services to our customers, ensuring timely and accurate billing.
  • Quality Assurance: Support project managers and executives in maintaining quality standards, including billing, report writing, and task coordination.
  • Incentive Programs: Manage incentive programs for Microsoft and other partners, ensuring correct allocation and compliance.
  • Product Mapping: Commercially map our products in the Microsoft Marketplace, ensuring customers can easily book services and receive training on its use.
  • Order Processing: Process customer orders from our online store and provide training on its use.
Requirements
  • At least 2 years of experience in an administrative and/or customer-facing role.
  • Reliable, detail-oriented, and solution-focused, with high quality standards and a passion for administrative tasks.
  • Excellent communication skills and ability to engage with diverse stakeholders.
  • Native level of German and fluent level of English.
What We Offer
  • Permanent contract with flexible working hours for an optimal work-life balance.
  • Competitive salary package and interesting fringe benefits.
  • Hybrid work arrangement, with the option to work from Barcelona and its surroundings or remotely from anywhere in Spain.
  • Structured career development plan based on your professional goals.
  • Yearly training budget, Microsoft Certifications, and bi-weekly 'Tech Lunches'.
  • Choose your own hardware and enjoy free language classes.
  • One additional week of vacation for Corporate Social Responsibility.
  • A dynamic environment and a unique team spirit.
How to Apply
  • Apply through our website.
  • Discovery call with our HR team.
  • Interview with our Team Lead and Team Member.
  • Final assessment.

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