CRM Operations Specialist

hace 4 semanas


Madrid, Madrid, España Schiller International University A tiempo completo
Role Overview

The primary responsibility is to oversee, configure, and enhance Zoho CRM solutions, deliver user training, manage system updates, and ensure clear communication regarding modifications.

Key Responsibilities
  • Oversee the maintenance, configuration, and enhancement of Zoho CRM.
  • Deliver thorough training sessions for users.
  • Manage and implement CRM system updates.
  • Effectively communicate system modifications.
  • Establish a CRM Center of Excellence.
  • Analyze business needs and convert them into functional specifications.
  • Plan and oversee CRM-related projects.
Qualifications

Essential:

  • At least 3 years of experience with CRM technologies, ideally Zoho CRM.
  • Previous experience with Salesforce.
Desirable: Technical educational background
Fluent Spanish speaker with advanced English proficiencyAbout Schiller International University

For over five decades, we have championed experiential learning, an educational framework that integrates knowledge acquisition with essential humanist values. This holistic approach ensures that our students not only develop proficient professional skills but also cultivate an international perspective, fostering inclusivity and understanding among diverse cultures.

At SIU, we recognize that our students will navigate a global, interconnected landscape. Our four International Campuses offer a diverse array of undergraduate and graduate programs that are recognized in both the USA and Europe. All courses are conducted in English and tailored to individual needs. Furthermore, we encourage our students to engage in study abroad opportunities throughout their education, enriching their professional journeys with transformative life experiences.



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