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Virtual Customer Success Partner
hace 2 meses
About the Role
The SAP Cloud Success organization is aiming to create an industry-leading virtual customer engagement experience that provides an easy-to-use digital entry point with on-demand access to self-help and guidance from SAP (via our Virtual Customer Success Partners) to our customers.
Key Responsibilities
- Optimize customer onboarding and adoption processes
- Improve renewal rates and increase customer satisfaction
- Champion customer success through a consistent, efficient, scalable methodology across different SAP cloud lines of business
- Use a low-touch/virtual engagement approach to provide an excellent customer experience across a large portfolio of customers
Our Culture
We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.
What We Offer
- A highly collaborative, caring team environment
- A strong focus on learning and development
- Recognition for your individual contributions
- A variety of benefit options for you to choose from