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Technical Support Specialist

hace 2 meses

Madrid, Madrid, España Blu Selection A tiempo completo

About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at Blu Selection in Valencia. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities

  • Provide technical support and troubleshooting services to clients via various communication channels
  • Maintain and update client accounts to ensure accurate and up-to-date information
  • Monitor and report on client and device information to ensure compliance with set standards
  • Dispatch replacement products and samples as needed, and follow up with clients to ensure satisfaction
  • Handle sensitive data with confidentiality and discretion

What We Offer

  • A full-time, indefinite contract with a competitive salary and benefits package
  • Comprehensive training and onboarding program to ensure a smooth transition into the role
  • State-of-the-art equipment and technology to support your work
  • Opportunities for growth and professional development within the company
  • A dynamic and international work environment with a diverse team
  • Free Spanish lessons and meal allowances
  • Constant training and support to ensure your success in the role

Requirements

  • A native level of Dutch and a good level of English
  • Interest in technical support and troubleshooting
  • Excellent communication and interpersonal skills
  • Ability to work proactively and efficiently in a fast-paced environment
  • Reliability and discretion when handling sensitive data