Technical Support Specialist

hace 2 días


Madrid, Madrid, España Salve Consulting A tiempo completo
Technical Support Specialist (Bilingual Chinese & Spanish)

We are seeking a highly skilled and motivated Technical Support Specialist to join our team at Salve Consulting. As a Technical Support Specialist, you will be responsible for delivering exceptional customer service to our clients across our diverse client base.

Key Responsibilities:
  • Communicate with clients to identify project needs and provide appropriate solutions
  • Train clients on product technical knowledge to help them quickly familiarize themselves with product solutions
  • Prepare technical documentation to assist clients in swiftly understanding product configurations
  • Resolve daily technical issues related to products to ensure customer satisfaction with the service
Requirements:
  • Bachelor's degree or above, preferably in Computer Science, Electronics, Telecommunications, or related fields
  • Proficiency in Chinese and Spanish
  • Prior experience in testing or technical support roles is preferred
  • Strong communication and presentation skills
  • Strong analytical abilities and teamwork spirit
Benefits and Opportunities:
  • Competitive salary package with comprehensive benefits
  • Significant growth opportunities, especially in expanding overseas markets
  • Clear path to leadership roles within a dynamic team
  • A collaborative and inclusive work culture that values diversity and innovation


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