Technical Support Specialist

hace 20 horas

Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo
Job Title: Technical Support Specialist With Chinese

We are seeking a highly skilled Technical Support Specialist to join our team in Madrid, Spain. As a key member of our dynamic team, you will provide top-tier technical assistance to clients, focusing on security systems.

Key Responsibilities:
  • Communicate with clients to identify project needs and deliver tailored security solutions.
  • Train clients on product technical knowledge, helping them quickly familiarize themselves with security systems.
  • Prepare and present technical documentation to explain product configurations.
  • Resolve technical issues related to products, ensuring customer satisfaction.
Requirements:
  • Bachelor's degree or above in Computer Science, Electronics, Telecommunications, or related fields.
  • Native Chinese speaker with proficiency in Spanish.
  • Experience in security systems is required.
  • Prior experience in testing or technical support roles is preferred.
  • Strong communication, presentation, and problem-solving skills, with solid teamwork spirit.
Required Skills:
  • Technical Support
  • Security Systems
  • Problem Solving
  • Client Communication

We are looking for a highly motivated and energetic individual with a strong work ethic, adaptable and resourceful in challenging situations, and detail-oriented, especially in preparing and managing technical documentation. If you are passionate about delivering exceptional technical support and ensuring client success in the security systems field, we encourage you to apply.

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