Technical Support Specialist

hace 2 días


Madrid, Madrid, España Einzelnet Systems S.R.L. A tiempo completo
About the Role

We are seeking a highly skilled Technical Support Specialist to join our team at Einzelnet Systems S.R.L. in Valencia, Spain. As a Technical Support Specialist, you will play a crucial role in providing exceptional customer support to our B2B clients, helping them plan their financial future.

Key Responsibilities
  • Provide top-notch support to B2B customers via email, chat, and phone
  • Collaborate with colleagues to enhance the customer experience
  • Troubleshoot innovation and change management
  • Handle payment inquiries and flag potential issues
  • Improve business processes to boost customer satisfaction
Requirements
  • Native-level proficiency in Dutch and C1 level in English
  • Excellent communication skills
  • Proactive and solution-oriented mindset
What We Offer
  • Spanish classes
  • Great Friday evening drinks
  • Fitness bootcamps
  • Mindfulness classes
  • International working environment


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