Customer Experience Specialist

hace 2 semanas

Valencia, Valencia, España Helloprint A tiempo completo
About Helloprint

Helloprint is a leading e-commerce company that specializes in customized print products. We are a dynamic and entrepreneurial organization with a strong focus on innovation and customer satisfaction.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our Customer Experience team in Valencia. As a Customer Experience Specialist, you will be responsible for providing exceptional service to our customers, helping them find the right products and services, and ensuring that their experience with Helloprint is nothing short of WOW.

Key Responsibilities
  • Provide top-notch customer service via phone, email, and chat
  • Help customers find the right products and services by proactively assisting them online and offline
  • Practice our core value of 'Think like a customer' to ensure that every interaction is customer-centric
Requirements
  • Fluency in English, both verbally and written
  • Currently pursuing a bachelor's or master's degree and able to provide a University agreement
  • Available for a minimum period of 20 weeks
  • Experience in customer service is a plus
  • Speaking Dutch is a plus
  • Solution-oriented mindset and excellent problem-solving skills
  • Dynamic and flexible personality
  • Willingness to relocate or already based in Valencia
What We Offer
  • A unique culture and challenges at a fast-growing e-commerce company
  • A dynamic, entrepreneurial, and international environment
  • A great community of like-minded young professionals in Valencia
  • Opportunities to grow and develop in a fast-paced learning curve
  • Support with Spanish administration processes and relocation
  • The best events, Friday drinks, and free Spanish classes
  • Breakfast, lunch, and healthy snacks are on us
About Our Culture

Helloprint is a company that values diversity, change, and giving back to the community. We are driven by our culture and motivated by impact. We believe in empowering our employees to Design Yourself and make a difference in the world.

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