Customer Onboarding Specialist

hace 4 semanas

Madrid, Madrid, España Amenitiz A tiempo completo
About the Role

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Onboarding Intern. As a key member of our front-line team, you will be responsible for guiding our new customers through digital transformation, ensuring a seamless experience and maximizing the value they derive from our product.

Key Responsibilities
  • Develop and maintain strong relationships with our customers, providing personalized support and guidance to help them achieve their business goals.
  • Collaborate with cross-functional teams to identify and address customer needs, ensuring timely and effective resolution of issues.
  • Stay up-to-date with industry trends and best practices, applying this knowledge to continuously improve our product and services.
  • Work closely with our sales team to identify new business opportunities and develop strategies to drive growth.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Proficiency in French and English, with the ability to communicate effectively in both languages.
What We Offer
  • A competitive salary and benefits package, including a monthly compensation of 750 €.
  • A dynamic and supportive work environment, with opportunities for growth and professional development.
  • A comprehensive training program, designed to equip you with the skills and knowledge needed to succeed in your role.
  • A chance to work with a cutting-edge product, making a real impact on the hospitality industry.

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