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We're seeking a highly motivated and customer-focused individual to join our team as a Customer Onboarding Intern. As a key member of our front-line team, you will be responsible for guiding our new customers through digital transformation, ensuring a seamless experience and maximizing the value they derive from our product.
Key Responsibilities- Develop and maintain strong relationships with our customers, understanding their needs and providing tailored support to drive business growth.
- Provide expert training and education on our software, empowering customers to become proficient users and achieve their business objectives.
- Identify opportunities to upsell additional Amenitiz solutions, ensuring customers receive the maximum value from our platform.
- Collaborate with cross-functional teams to resolve customer issues and improve overall satisfaction.
- Excellent communication and interpersonal skills, with the ability to adapt to diverse customer needs.
- Strong problem-solving skills, with a proactive approach to resolving customer issues.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
- Fluency in French and English, with a strong understanding of the hospitality industry.
- A competitive monthly stipend of 750 €.
- A dynamic and international work environment, with opportunities for growth and development.
- A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
- A collaborative and supportive team culture, with regular team-building activities and social events.
