Meetings and Events Coordinator

hace 1 semana

Madrid, Madrid, España Radisson Hotel Group A tiempo completo

About Radisson Hotel Group

Radisson Hotel Group is one of the world's largest hotel groups, boasting ten distinctive hotel brands and a portfolio of over 1,160 hotels in operation and under development across 95+ countries.

Our Mission

Our overarching brand promise is Every Moment Matters, driven by a signature Yes I Can service ethos. At the heart of our business success and future is our people – true Moment Makers who bring the culture, spirit, environment, and opportunities that empower us to be our best, every day, everywhere, every time.

Job Summary

We are seeking a Cluster Group, M&E Trainee to join our dynamic team at Radisson Hotel Group. As a key member of our sales team, you will be responsible for driving sales growth and delivering exceptional service to our clients and guests.

Key Responsibilities

  • Ensure all client enquiries are answered to Radisson Hotel Group standards within the agreed time frame, delivering exceptional client and guest experiences.
  • Complete the agreed enquiry process through to signed contract stage, utilizing Radisson Hotel Group tools to maximize conversion and sales opportunities.
  • Participate in the conversion of inbound and outbound enquiries across all platforms, contributing to a sales-hungry culture within the team.
  • Proactively seek new opportunities and cross-sell at all times, collaborating with colleagues to maximize client and guest satisfaction.
  • Develop and build your skills, knowledge, and experience within the meetings and events department, aligning with the culture of growth, development, and performance expected by the company.

Requirements

  • Proven experience in meetings and events.
  • Ability to adapt to changing service environments.
  • Strong relationships with existing clients and accounts.
  • Creativity to produce a proactive sales culture environment.
  • Proactive approach with a hands-on attitude.
  • Passion for the hospitality industry.
  • Ability to manage work, ensuring tasks assigned are delivered.
  • Fluency in English and/or French and Spanish.

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