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Meeting and Events Coordinator

hace 2 meses

Madrid, Madrid, España Jll A tiempo completo
About the Role

We are seeking a highly organized and detail-oriented Meeting and Events Coordinator to join our team at JLL. As a key member of our Meetings and Events Team, you will be responsible for coordinating meetings and events across the region.

Key Responsibilities
  • Support and leadership of onsite meeting and events teams
  • Support and coordination of event stakeholders and partner teams
  • Ensure Outlook and Meeting room booking systems are up to date
  • Coordination of event set ups with meeting and events teams
  • Coordination of meeting and event requests with meeting and events teams ensuring requests are completed in a timely manner
  • Coordination of employee experience activations and events
  • Ensuring out of hours meeting and events are coordinated efficiently and effectively
  • Ensuring service excellence across our region
  • Coordination of service support such as Facilities, Janitorial and Security Teams
  • Coordination of Facilities Team to ensure rooms are correctly configured
  • Ensuring new processes and standards are implemented across sites in conjunction with Program Manager
  • Operational oversight of region, linking with Program Manager for implementation of global or regional practices and standards
  • Acting as point of escalation for issues, feeding back to Program Manager where required
  • Ensuring compliance with EHS requirements and standards for all meeting and event activities
  • Convey relevant feedback to Line Manager and Program Manager when appropriate
  • Liaising with Amazon Global Events Services teams where onsite meetings and events cannot be accommodated
Requirements
  • Previous experience working within a high-profile corporate environment
  • Previous hospitality experience is desirable
  • Fluency in English and local language
  • Proficient knowledge of Microsoft Office Pack
  • Very high attention to detail
  • Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal
  • Ability to maintain professionalism at all times and be an ambassador of the team
  • Be an excellent team player with the want to go above and beyond for each other
About JLL

JLL is a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world.