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Guest Experience Ambassador
hace 2 meses
We are seeking a skilled Guest Experience Expert to join our team at Marriott Hotels Resorts. As a Guest Experience Expert, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized services to our guests.
Key Responsibilities:
- Process operational needs and address guest requests in a timely and efficient manner.
- Complete reports and share information about local attractions and amenities.
- Provide exceptional customer service, ensuring a memorable and unique experience for our guests.
- Maintain a safe and clean work environment, adhering to company policies and procedures.
- Protect company assets and maintain confidentiality.
- Uphold quality standards and ensure uniform, personal appearance, and communications are professional.
Requirements:
- High school diploma or G.E.D. equivalent.
- No related work experience required.
- No supervisory experience required.
- No license or certification required.
About Us:
Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. We believe in providing a safe and welcoming environment for all employees and guests.
