Bt Service Desk Internship

hace 6 meses

Madrid, España All We Wear Group A tiempo completo

**Who we are...**

AWWG is the global fashion group that integrates the brands Pepe Jeans London, Hackett London, and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal.

The **AWWG International Internship & Graduate program** is an opportunity to start learning and growing with us as you will work on some of the most exciting and challenging projects our industry has to offer. This is a one-year program, with the possibility of joining the company after that period and enjoying our complete 3-year development plan.

**The project**

As a member of the Business Technology team, the BT Service Desk will serve as the first point of contact for end-users who require technical support and assistance.

**What will this role entail?**:

- Technical Support and assistance (hardware, software).
- Triage incoming tickets and requests, gather information, and attempt to resolve issues using available tools and resources.
- Escalate more complex issues to appropriate team members or vendors
Maintain detailed documentation of all support requests and resolutions.

**Who are we looking for?**

Students or recent graduates that are passionate, dynamic, open-minded, ambitious, and positive, who want to embrace AWWG culture.

Previous professional experience is not required. Passion and energy to give your best is a must

**Position requirements**:

- This program is for you if you have a technical background.
- Advanced proficiency in English and Spanish is required; any other languages are a big plus.
- Good use of other MS Office tools such as primarily Excel and Power Point but also Word.

  • Service Operations Technician

    hace 6 meses

    Madrid, España BT A tiempo completo

    Security isn’t always the first thing that comes to mind when you think of BT, but when it comes to keeping everyone safely connected, We Are The Protectors. We deal with thousands of cyber-attacks every day, so that millions of people can safely go about their daily lives and run their businesses. We deliver vital work at scale, with real breadth and...

  • Service Operation Technician

    hace 8 meses

    Madrid, España BT A tiempo completo

    **About us** BT is part of BT Group, along with EE, Openreach, and Plusnet. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services...

  • Técnico/A De Service Desk, Hibrido

    hace 4 semanas

    Madrid, España Serem A tiempo completo

    Técnico/a de Service desk en hibrido.¿Buscas nuevas oportunidades? ¡Envíanos tu currículum y descubre el camino hacia el éxito! ¡Visita nuestra web!En SEREM estamos comprometidos con diversos proyectos y queremos contar con los mejores profesionales del sector.Nos encontramos en búsqueda activa de un/a técnico/a de soporte Service desk para trabajar...

  • IT Service Desk Internship

    hace 7 meses

    Madrid, España Spotahome A tiempo completo

    About Spotahome Spotahome is an international online marketplace which offers verified rental accommodation across 100 European cities in 27 countries and with a global ambition. Spotahome began as a start-up created in 2014 by 4 friends with a vision to revolutionise the traditional real estate space starting with digitalising rentals. At Spotahome...

  • Service Desk Manager

    hace 2 meses

    Madrid, España Perez-Llorca A tiempo completo

    Estamos buscando incorporar un/a Service Desk Manager para nuestras oficinas de Madrid.RequisitosLicenciatura en Tecnología de la Información o un campo relacionado.Inglés fluido.Experiencia de más de 5 años como responsable de Soporte/Service Desk preferiblemente en compañías multinacionales (varias sedes geográficas con diferentes ventanas...

  • Técnico/A De Service Desk, Hibrido

    hace 1 mes

    Madrid, España Serem A tiempo completo

    Técnico/a de Service desk en hibrido.¿Buscas nuevas oportunidades?¡Envíanos tu currículum y descubre el camino hacia el éxito!¡Visita nuestra web!En SEREM estamos comprometidos con diversos proyectos y queremos contar con los mejores profesionales del sector.Nos encontramos en búsqueda activa de un/a técnico/a de soporte Service desk para trabajar...

  • Service Desk Assistant

    hace 2 semanas

    Madrid, España Manpower Malta A tiempo completo

    Role Summary Manpower is seeking to recruit a Service Desk Assistant to join our client's team.To act as the initial point of contact between the company IT Department and the Malta &  Gibraltar based users and to deliver high-quality IT service support to users through rapid  incident response, triage and/or resolution.Key Responsibilities Provide timely...

  • Técnico/a de Service desk, hibrido

    hace 1 mes

    Madrid, España Serem A tiempo completo

    Técnico/a de Service desk en hibrido.¿Buscas nuevas oportunidades? ¡Envíanos tu currículum y descubre el camino hacia el éxito! ¡Visita nuestra web!En SEREM estamos comprometidos con diversos proyectos y queremos contar con los mejores profesionales del sector.Nos encontramos en búsqueda activa de un/a técnico/a de soporte Service desk para trabajar...

  • Service Desk Specialist

    hace 2 meses

    Madrid, España The Workshop A tiempo completo

    .Join our Blockchain team!The Workshop is a tech company that develops intuitive software for the online gaming industry. Our motto is to move "Fearlessly Forward" together. Cooperative innovation is at the center of everything we do – from our games, new products and technologies, to how we collaborate and share inspiration with one another.Our blockchain...

  • Service Desk

    hace 4 meses

    Madrid, España Hub Talent A tiempo completo

    Requisitos:Más de 10 años en el Departamento de TI gestionando equipos en torno a Service Desk, Help Desk o gestión de Soporte al UsuarioImprescindible Nivel de Inglés B2/C1Formación Técnica (FP o Ingeniería IT o Telco)Sólida experiencia en la gestión de equipos de al menos 10 personasImprescindible experiencia en herramientas de ticketing y...

  • Bt Service Desk Technician

    hace 7 meses

    Madrid, España All We Wear Group A tiempo completo

    **AWWG** is the global fashion group that integrates the brands Pepe Jeans London, Hackett, and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal. **The project!**: **What will the role entail?**: - IT Service ticket management, onsite & online support to AWWG user base. - Track and monitor all support...

  • Service Desk Assistant

    hace 1 semana

    Madrid, España Manpower Malta A tiempo completo

    Role Summary Manpower is seeking to recruit a Service Desk Assistant to join our client's team. To act as the initial point of contact between the company IT Department and the Malta & Gibraltar based users and to deliver high-quality IT service support to users through rapid incident response, triage and/or resolution. Key Responsibilities Provide...

  • Service Desk Analyst

    hace 1 mes

    Madrid, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Swedish speaking Service Desk Analyst for their Budapest office. Position: Service Desk AnalystLocation: Budapest, Hungary Work model: hybrid Employment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES: Handle incoming contact...

  • Service Desk Analyst

    hace 1 semana

    Madrid, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Swedish speaking Service Desk Analyst for their Budapest office. Position: Service Desk AnalystLocation: Budapest, Hungary Work model: hybrid Employment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES: Handle incoming contact...

  • Service Desk

    hace 3 semanas

    Madrid, España Hub Talent A tiempo completo

    Requisitos:Más de 10 años en el Departamento de TI gestionando equipos en torno a Service Desk, Help Desk o gestión de Soporte al UsuarioImprescindible Nivel de Inglés B2/C1Formación Técnica (FP o Ingeniería IT o Telco)Sólida experiencia en la gestión de equipos de al menos 10 personasImprescindible experiencia en herramientas de ticketing y...

  • Service Desk

    hace 2 semanas

    Madrid, España Hub Talent A tiempo completo

    Requisitos:Más de 10 años en el Departamento de TI gestionando equipos en torno a Service Desk, Help Desk o gestión de Soporte al UsuarioImprescindible Nivel de Inglés B2/C1Formación Técnica (FP o Ingeniería IT o Telco)Sólida experiencia en la gestión de equipos de al menos 10 personasImprescindible experiencia en herramientas de ticketing y...

  • Busqueda Urgente: Service Desk

    hace 2 meses

    Madrid, España Hub Talent A tiempo completo

    Requisitos:Más de 10 años en el Departamento de TI gestionando equipos en torno a Service Desk, Help Desk o gestión de Soporte al UsuarioImprescindible Nivel de Inglés B2/C1Formación Técnica (FP o Ingeniería IT o Telco)Sólida experiencia en la gestión de equipos de al menos 10 personasImprescindible experiencia en herramientas de ticketing y...

  • Service Desk Analyst

    hace 3 semanas

    Madrid, España buscojobs España A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing / BPO consultancy who is seeking to onboard a Swedish speaking Service Desk Analyst for their Budapest office.Position : Service Desk AnalystLocation : Budapest, HungaryWork model : hybridEmployment type : Full-timeRemuneration : Base salary.DUTIES AND RESPONSIBILITIES :Handle incoming contact...

  • Service Desk Analyst

    hace 3 semanas

    Madrid, España buscojobs España A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing / BPO consultancy who is seeking to onboard a Swedish speaking Service Desk Analyst for their Budapest office. Position : Service Desk Analyst Location : Budapest, Hungary Work model : hybrid Employment type : Full-time Remuneration : Base salary. DUTIES AND RESPONSIBILITIES : Handle...

  • Norwegian Service Desk Agent

    hace 3 semanas

    Madrid, España Recruit4Work Sl A tiempo completo

    Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for service desk agents who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful...