Busqueda Urgente: Service Desk

hace 2 meses


Madrid, España Hub Talent A tiempo completo

Requisitos:Más de 10 años en el Departamento de TI gestionando equipos en torno a Service Desk, Help Desk o gestión de Soporte al UsuarioImprescindible Nivel de Inglés B2/C1Formación Técnica (FP o Ingeniería IT o Telco)Sólida experiencia en la gestión de equipos de al menos 10 personasImprescindible experiencia en herramientas de ticketing y elaboración de KPIsImprescindible experiencia en stack tecnológico de MicrosoftValorable conocimientos de ISO 27001Funciones:Asegurar servicio de soporte al Usuario aplicando las mejores prácticas de ITIL, en calidad y tiempo de acuerdo con los SLA establecidosElaborar y analizar informes de actividades (volumetría, cumplimiento de SLA, KPI) del equipoMejora continua de los procedimientos operativos de gestión del servicioApoyar y capacitar a otros Service Desk en los paísesGestionar y brindar soporte a los recursos de HW y SW del entorno del usuario finalGestionar KPIs para el equipo y desempeño individual.
Aplicar metodologías para incrementar la productividad y calidadCondiciones:Hasta 52k1 día de teletrabajo a la semanaIncorporación a importante multinacionalTickets Restaurant + plan pensiones + seguro médico3 meses de jornada intensiva#J-18808-Ljbffr


  • Service Desk

    hace 2 días


    Madrid, España Globant A tiempo completo

    We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect. Right now, we are looking for a **Service Desk Analyst** to join our team at Globant! - You will have the opportunity to:_ - platforms...


  • Madrid, España Wohn-Service-Team A tiempo completo

    .Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA.In 2020, ESA decided to reorganize the development and operations of its scientific satellite missions including the acquisition,...


  • Madrid, España Serem A tiempo completo

    Técnico/a de Service desk en hibrido.¿Buscas nuevas oportunidades? ¡Envíanos tu currículum y descubre el camino hacia el éxito! ¡Visita nuestra web!En SEREM estamos comprometidos con diversos proyectos y queremos contar con los mejores profesionales del sector.Nos encontramos en búsqueda activa de un/a técnico/a de soporte Service desk para trabajar...

  • Service Desk Assistant

    hace 3 semanas


    Madrid, España Manpower Malta A tiempo completo

    Role Summary Manpower is seeking to recruit a Service Desk Assistant to join our client's team.To act as the initial point of contact between the company IT Department and the Malta &  Gibraltar based users and to deliver high-quality IT service support to users through rapid  incident response, triage and/or resolution.Key Responsibilities Provide timely...


  • Madrid, España The Workshop A tiempo completo

    .Join our Blockchain team!The Workshop is a tech company that develops intuitive software for the online gaming industry. Our motto is to move "Fearlessly Forward" together. Cooperative innovation is at the center of everything we do – from our games, new products and technologies, to how we collaborate and share inspiration with one another.Our blockchain...

  • Service Desk

    hace 4 meses


    Madrid, España Hub Talent A tiempo completo

    Requisitos:Más de 10 años en el Departamento de TI gestionando equipos en torno a Service Desk, Help Desk o gestión de Soporte al UsuarioImprescindible Nivel de Inglés B2/C1Formación Técnica (FP o Ingeniería IT o Telco)Sólida experiencia en la gestión de equipos de al menos 10 personasImprescindible experiencia en herramientas de ticketing y...

  • Service Desk Assistant

    hace 3 semanas


    Madrid, España Manpower Malta A tiempo completo

    Role Summary Manpower is seeking to recruit a Service Desk Assistant to join our client's team. To act as the initial point of contact between the company IT Department and the Malta & Gibraltar based users and to deliver high-quality IT service support to users through rapid incident response, triage and/or resolution. Key Responsibilities Provide...

  • Service Desk Analyst

    hace 3 semanas


    Madrid, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Swedish speaking Service Desk Analyst for their Budapest office. Position: Service Desk AnalystLocation: Budapest, Hungary Work model: hybrid Employment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES: Handle incoming contact...

  • Service Desk

    hace 4 semanas


    Madrid, España Hub Talent A tiempo completo

    Requisitos:Más de 10 años en el Departamento de TI gestionando equipos en torno a Service Desk, Help Desk o gestión de Soporte al UsuarioImprescindible Nivel de Inglés B2/C1Formación Técnica (FP o Ingeniería IT o Telco)Sólida experiencia en la gestión de equipos de al menos 10 personasImprescindible experiencia en herramientas de ticketing y...


  • Madrid, España Recruit4Work A tiempo completo

    Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for service desk agents who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful...


  • Madrid, España Recruit4Work A tiempo completo

    Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for service desk agents who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful...


  • Madrid, España Recruit4Work Sl A tiempo completo

    Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for service desk agents who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful...


  • Madrid, España Recruit4Work Sl A tiempo completo

    Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life?Then we have the job for you!We are looking for service desk agents who can ensure a friendly and positive customer service experience for the customers.While doing this you can experience the Mediterranean life by living in the beautiful...


  • Madrid, España Recruit4Work SL A tiempo completo

    Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for service desk agents who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful...

  • Danish Service Desk Agent

    hace 2 semanas


    Madrid, España Recruit4Work SL A tiempo completo

    Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for service desk agents who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful...


  • Madrid, España Recruit4Work SL A tiempo completo

    Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for service desk agents who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful...


  • Madrid, España Sabio Group A tiempo completo

    Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. - Sabio provides expertise and solutions that our customers’ need to respond to the ever-changing world. Our powerhouse products and...


  • Madrid, España Indicia Worldwide A tiempo completo

    **Who are we?** **Nice to meet you, we’re Indicia Worldwide. **We are a global data and technology led marketing agency who work with some of the world’s biggest brands. We see ROI where others don't. We are the only agency that combines creative, data and technology talent with production and procurement expertise to improve your marketing performance...


  • Madrid, España Globant A tiempo completo

    We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect. Right now, we are looking for a **Jr Adv Service Desk Analyst** to join our Team! You will be the key person for solving any technical...

  • It Service Desk Agent

    hace 3 semanas


    Madrid, España Gate Gourmet A tiempo completo

    We're looking for motivated, engaged people to help make everyone's journeys better.The IT Service Desk Agent position is the part of the company`s IT Operations function. The position is responsible to provide Level 1 IT support (email-queues, ITSM tool, MS Teams-Chat) to the organization, acting as a single point of contact for Gategroup internal users....