Account Manager

hace 5 meses

Barcelona, España C.H. Robinson A tiempo completo

C.H. Robinson is one of the WORLD'S LARGEST LOGISTICS PLATFORMS and is looking for the next ACCOUNT MANAGER. Is that you?

As an Account Manager you will manage a select group of small to mid-size accounts within the office or broader C.H. Robinson portfolio of business. You will build strong & trusted relationships with account leadership. You will be empowered to manage and grow existing accounts by bringing forth new services or modes and/or expanding on existing services offered, with a focus on increasing efficiency, adding value and maximizing profitability through the account’s supply chain. As an Account Manager you will identify new opportunities within your portfolio, generating demand, and selling creative solutions/services to drive growth through relationship building, problem solving, and providing exceptional service.

RESPONSIBILITIES:

- Retain and grow a customer portfolio of medium size client segment (N.A. account range ~ 40-60 accounts, EU account range ~15-30 accounts)
- Responsible for implementation of new business opportunities and account set-up compliance through drafting documentation, creating c-codes, liaising with CHR corporate entities for account creation, and developing CSOPs
- Bring pricing options & recommendations to account leadership
- Manage customer expectations through the creation and utilization of SOPs, KPIs and other account specific metrics
- Contribute to the development and management of the annual account plan and budget. Provide updates to internal team in addition to reviewing on a quarterly basis & making adjustment as necessary
- Penetrates the account by making contacts and building relationships at multiple levels and in multiple departments within the account
- Uses internal tools and resources, including but not limited to service line and pricing SMEs, to determine customer pricing strategy
- Site Specific: Owned NR: 15.000-100.00; Load volume (per annum): 160-325
- Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS
- Minimum 2 years of Global Forwarding experience in AIR and OCEAN freight
- Minimum 3 years in Account Management experience in the logistics industry
- Strong commercial mindset (Strong ability to persuade, motivate, and influence others )
- Fluent Spanish and English communication
- Strong orientation towards growth, sales relationship building, negotiation, and financial acumen, developing long-term relationships with customers
- Ability to develop a thorough understanding of CHRW’s service portfolio, business strategies and technology systems
- Site Specific: Understanding HMRC procedures and regulations
- Values a diverse and inclusive work environment

WHAT DO WE OFFER?
- Real career possibilities and the opportunity to develop your talent in a fast moving, global organization
- A fun, positive and open environment which encourages thinking outside the box
- Use and develop your language skills in our international work environment.
- Our offices speak over 26 European languages each day.
- Compensation includes a monthly salary and bonus based on personal, team performance and business growth.
- Benefits package which includes: commuter allowance, life insurance, WFH allowance, healthcare plan, ICAS and ESPP, unlimited access to training platform Percipio and GoFluent,
- Employee Assistance Program ICAS

**Why Do You Belong at C.H. Robinson?**:
Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping thereJoin us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.

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